Travel Consultant

AAA•Burbank, CA

3d•$58,500 - $71,600•Onsite

About The Position

This is a sales-focused, on-site role helping clients plan and book domestic and international travel while building long-term relationships and growing a client base through referrals, networking, community involvement, and business development. Travel options include cruises, tours, vacation packages, hotels, airfare, car rentals, and travel insurance. Consultants create personalized experiences based on clients’ preferences, budgets, and goals, and stay informed about destinations, industry trends, and supplier promotions while meeting sales and service goals. AAA provides comprehensive training through Auto Club University in travel products, destinations, itinerary planning, consultative sales, client relationship management, prospecting, lead generation, business development, travel systems, technology, and service excellence. Occasional travel may be required for training and educational opportunities. Availability to work most Saturdays and occasional evenings may be required. The starting hourly rate is $23.50; after completing training, consultants who successfully meet sales goals earn an average of $58,500–$71,600, with uncapped incentives available.

Requirements

High school diploma or equivalent.
Strong communication, organizational, and customer service skills.
Proficiency with Microsoft Office and web-based applications.
Ability to multitask in a fast-paced environment with strong attention to detail.
Ability to pass applicable pre-employment screenings.

Nice To Haves

Associate's or Bachelor's degree.
Experience in sales, business development, customer service, hospitality, retail, or relationship-based work.
Demonstrated success achieving goals and building customer relationships.
Experience using CRM systems, networking, prospecting, or lead generation tools.
Passion for travel and interest in helping clients create memorable experiences.

Responsibilities

Consult with clients to plan and book domestic and international travel, including cruises, tours, vacation packages, hotels, airfare, car rentals, and travel insurance.
Create personalized travel experiences tailored to clients’ preferences, budgets, and goals.
Build long-term client relationships through exceptional service, travel expertise, and ongoing support.
Grow the client base through referrals, networking, community involvement, and business development activities.
Stay informed on travel destinations, industry trends, and supplier promotions while meeting sales and service goals.

Benefits

Comprehensive onboarding, training, and career development through Auto Club University.
Travel industry discounts, educational travel opportunities, and familiarization trips.
Quarterly bonuses, sales incentives, and recognition programs.
Access to AAA products, member benefits, and professional certifications when eligible.
Career advancement opportunities, including future leadership paths.
Medical, dental, and vision coverage.
401(k) savings plan with company match and pension.
Tuition assistance.
Floating holidays and PTO for community volunteer programs.
Paid parental leave.
Wellness programs.
Employee discounts on membership, insurance, travel, entertainment, services, and more.