Transportation Technology Consultant

HDR•Philadelphia, PA

91d

About The Position

As part of HDR’s Transportation Business Group, the Transportation Technology Consultant supports toll and technology project implementation and procurement efforts across the United States. The consultant partners with the Senior Technology Project Manager and the Toll and Alternative Revenue team to drive delivery of assigned workstreams, coordinate with clients and vendors, and produce client-ready work products. The role includes technical consultation and delivery, development of technical documents and presentations, facilitation of client and vendor working sessions, and translation of operational policies and business rules into testable requirements and acceptance criteria. The consultant maintains requirements traceability, defines performance metrics, analyzes tolling processes and data, and researches relevant technologies, policies, and trends. The position also leads tasks and supports project and program management, including planning, coordination, schedule management, quality checks, procurement support, delivery governance, and tracking project issues and decisions. The consultant may contribute to business development through proposal work, client relationship-building, and industry engagement. Light travel, typically a few days per month depending on client needs, is expected.

Requirements

Bachelor’s degree in a related field.
A minimum of 2 years of related experience.
Commitment to actively participating in HDR’s employee-owned culture.

Nice To Haves

Bachelor’s degree in Engineering, Computer Science, Information Systems, Data/Analytics, Transportation Planning, Public Policy, Economics, or a related field.
Master’s degree.
Experience in the A/E/C industry.
PMP certification.
Familiarity with tolling roadside systems, back-office systems, and/or customer contact center operations.
Experience supporting procurements, including requirements development, evaluation support, and compliance exhibits.
Ability to handle a wide variety of tasks simultaneously that require different skill sets.
Ability to adapt to client needs and take on new problem areas with confidence.
Ability to handle complex technical tasks with a can-do approach.
Experience working with or at state DOTs, toll system integrators, planning organizations, or toll, thruway, turnpike, or bridge authorities.
Familiarity with tolling policies, technologies, or equipment.
Familiarity with data presentation and analytical tools such as Power BI and Tableau.
Efficient and savvy use of online research tools, including AI-enabled tools, to support analysis and deliverable development.
Strong Microsoft PowerPoint, Word, Project, and Visio skills.
Strong analytical skills and ability to compile and present summary-level information.
Ability to obtain, cleanse, merge, and analyze data from multiple sources.
Excellent written and communication skills, including facilitating working sessions and presenting findings to varied audiences.
Excellent interpersonal skills and strong relationship, organizational, and follow-up skills.
Self-starter with a demonstrated track record of delivering results.
Local candidates preferred.

Responsibilities

Provide professional consultation and support client satisfaction while meeting project scope, schedule, and budget constraints.
Lead the development of technical documents, reports, PowerPoint presentations, Visio diagrams, and Excel models.
Produce clear, well-structured client deliverables consistent in terminology and assumptions.
Facilitate client and vendor working sessions for assigned work elements, especially on business processes, data processing, and business rules.
Develop and maintain end-to-end process maps for the toll lifecycle, from roadside detection through back-office processing, mailing, and enforcement.
Translate operational intent, policies, and business rules into clear, testable requirements and acceptance criteria.
Maintain traceability from requirements through test cases and test evidence, and prepare client-ready summaries.
Define performance metrics and KPI definitions, including calculation logic and data quality considerations.
Analyze business processes and recommend improvements to efficiency, accuracy, and operational performance.
Research toll and revenue system trends, technologies, and policies to inform client strategies and recommendations.
Conduct statistical analysis of project data, forecasting, benchmarking, and identification of project resources.
Analyze data using Excel, Power BI, relational databases, and other tools; identify discrepancies, trends, and opportunities in large datasets.
Support quality assurance reviews and recommend improvements to deliverables and analytical methods.
Lead tasks and support delivery teams through task planning, internal coordination, schedule management, and quality checks.
Support program management contracts for toll-related work, including implementation planning, procurement support, and delivery governance.
Maintain issue logs, action trackers, decision records, and other delivery support artifacts for assigned workstreams.
Communicate clearly in writing and meetings, including concise summaries, decisions, and next steps; raise risks early and propose options.
Lead or support business development, including writing or reviewing proposals.
Identify opportunities and develop client relationships to secure contracts and tasks.
Engage with the industry through conferences, business development meetings, and thought leadership.
Perform other duties as assigned.
Travel lightly, typically a few days per month depending on client needs.