Transportation Technology Admin
About The Position
The Transportation Technology Admin is a heavy support role focused on keeping transportation systems operational and responding to tickets through a ticketing system. In addition to daily system support, the role assists with project standups as directed by the Transportation Technology Manager. The position provides support, maintenance, training, reporting, and system data administration across transportation technology, including transportation management systems, fuel provider systems, ELD and safety systems, tablet hardware, and mobile device management. It also involves working with internal users, outside carriers, and technical personnel to address system needs and maintain software operations.
Requirements
- Three to five years of experience in the transportation industry.
- Strong knowledge of Microsoft Office products, particularly MS Excel and MS Access.
- Ability to adapt quickly to changing priorities, multitask effectively, and work efficiently in a fast-paced environment.
Nice To Haves
- Bachelor’s degree in Business, Computer Sciences/Technology, another related discipline, or equivalent.
- Prior experience with Transportation Management Systems, ELD/Telematics, fuel card providers, MDM use and implementation, and Driver/Equipment Qualifications.
Responsibilities
- Develop and maintain daily, weekly, monthly, and ad hoc reports to communicate performance metrics and financial results to management and outside parties.
- Provide support, maintenance, and training for transportation systems, including Shipper TMS, Private Fleet TMS, fuel provider systems, ELD and safety systems, tablet hardware, and MDM.
- Instruct and guide internal end users and outside carriers on effective use of supported transportation systems.
- Monitor interface errors and collaborate with technical personnel to resolve issues and maintain transportation software.
- Maintain system data, including FSC, lane benchmarking, carrier rates, equipment domiciles, user profiles, and user access.
- Recommend system improvements to the Transportation Technology Manager based on user reports and feedback.
- Respond to tickets through a ticketing system and assist with project standups as directed by the Transportation Technology Manager.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
