Transportation Technology Analyst

UFP Industries • Grand Rapids, MI

6d

About The Position

UFP Transportation is seeking a technically skilled, systems-minded Transportation Technology Analyst to develop, modernize, and implement technology solutions. The analyst works with cross-functional analysts and operations teams to streamline processes and identify technologies that improve logistics capabilities. The role researches and evaluates software, supports new initiatives, trains operations teams, and provides task oversight for Transportation Technology Admins as directed by the Transportation Technology Manager.

The position provides hands-on technical support for technology rollouts and integrations, serving as a system subject matter expert during implementations rather than as the primary project manager. It also oversees support, troubleshooting, maintenance, reporting, data integrity, and ongoing improvement of transportation systems, and develops vendor relationships to inform future product roadmaps.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Business, or a related discipline, or equivalent experience.
• At least 3 years of experience in transportation, logistics, or supply chain.
• Demonstrated experience supporting technology implementations and system rollouts as a hands-on technical resource or subject matter expert.
• Strong proficiency in Microsoft Office, particularly Excel and Access.
• Strong organizational and time management skills, with the ability to adapt to changing priorities and multitask in a fast-paced environment.
• Logical, process-oriented thinking and the ability to quickly master new software applications and drive business process improvements.

Nice To Haves

• Working knowledge of ERP systems (MSR, Epicor), TMS systems (Intellitrans, Ditat), ECM systems (SharePoint, OnBase, Kofax), and telematics/ELD systems (Samsara, Geotab) is strongly preferred.
• Prior experience with fuel card providers, MDM use and implementation, and driver/equipment qualifications is a plus.

Responsibilities

• Provides oversight for tasks assigned to Transportation Technology Admins by the Transportation Technology Manager.
• Collaborates with cross-functional transportation departments to evaluate, select, and implement software solutions and process enhancements.
• Supports the rollout and integration of technology initiatives as a hands-on technical resource and system subject matter expert, rather than acting as the primary project manager.
• Oversees support, troubleshooting, and maintenance of systems including Shipper TMS, Private Fleet TMS, fuel provider systems, ELD/safety systems, and Mobile Device Management.
• Trains internal users and external carriers to use systems effectively.
• Monitors interface errors and works with technical personnel to resolve complex issues and maintain software reliability.
• Develops and maintains daily, weekly, monthly, and ad hoc reports communicating performance metrics and financial results to management and outside parties.
• Develops vendor relationships and participates in and influences future product development roadmaps.
• Maintains system data integrity, including FSC, lane benchmarking, carrier rates, equipment domiciles, user profiles, and access controls.
• Measures the impact of implemented systems, identifies efficiency opportunities, and recommends improvements based on user feedback.
• Performs other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level