Transportation Analyst

Ryder Supply Chain Solutions•Novi, MI

6d•$50,000 - $60,000

About The Position

The Transportation Analyst manages Transportation Management business processes, including procurement, Freight Bill Audit & Payment, and Shipment Planning & Execution, to ensure Ryder’s solutions meet customer requirements. The role conducts repeatable analysis and operational tasks to drive continuous cost and service improvement through recommended and implemented changes. It involves interfacing with customers and carriers and representing Ryder in customer meetings. The analyst monitors performance, provides data processing and reporting support, resolves issues with clients and internal subject matter experts, coordinates implementations, and develops customer performance reports. The role also measures transportation network cost and service performance, coordinates procurement activities, supports account reviews, and evaluates and presents improvement opportunities. The position is salaried, with a listed pay range of $50,000 to $60,000. No travel is required.

Requirements

Strong verbal and written communication skills.
Bilingual French and English for Quebec locations.
Strong planning and organizational skills.
High degree of initiative.
Analytical and problem-solving skills.
Ability to interpret complex statistical data.
Customer service skills.
Ability to develop and deliver effective presentations.
Excellent interpersonal skills.
Detail-oriented and customer-focused.
College degree or technical certification in business, logistics, or transportation; a combination of other education and experience will be considered.
At least 2 years of industry-related experience.
At least 2 years of experience with customs and freight flow, as well as Transportation Management.
Computer literacy and ability to use Microsoft Office (Excel, Word, Access, and PowerPoint) and the internet for work-related matters.

Nice To Haves

Bachelor’s degree in Business, Logistics, or Transportation.

Responsibilities

Monitor and manage key performance indicators and conduct root cause analysis using Transportation Management operating systems.
Provide support functions, including accurate and timely data processing, reporting analysis, and responses to customer-specific inquiries.
Interact with clients to resolve problems and coordinate implementations.
Work with internal subject matter experts to resolve problems and support implementations.
Process and distribute weekly and monthly customer metrics and develop customer performance reports.
Prepare reports and supporting documents as required and update SCLM and SCMP.
Initiate continuous process improvement activities and monitor their results.
Measure transportation network cost and service performance, and analyze, implement, and develop improvement initiatives in support of the Account Executive.
Coordinate Transportation Management procurement activities to achieve the best cost/service solution network.
Prepare materials in support of client quarterly and monthly account reviews.
Evaluate, quantify, and present continuous improvement opportunities for assigned accounts.
Perform other duties as assigned.