Transportation Analyst

Cardinal Health•La Vergne, TN

8d•$23 - $33•Hybrid

About The Position

The Transportation Analyst supports 3PL clients, Warehouse Operations, Customer Operations, New Business Implementations, and the CRM team with transportation needs. The role manages relationships with transportation providers and supports internal processes such as MKT Management, the POD Process, yard management for campus transfers, and Retail Routing Guide management. The analyst uses knowledge of carrier selection, transportation rates, and routing, and works with motor carriers to expedite shipments and resolve delivery and OS&D issues. The role manages inbound and outbound transportation analysis and communicates carrier and transportation updates to Operations teams. It provides analytical support for transportation management functions, including cost control, service levels, information flow, and compliance, and assists with transportation initiatives as part of the Operations team. The position reports to the Supervisor, Transportation Analyst. The schedule is Monday to Friday, 8:00 a.m. to 4:30 p.m. The position follows a hybrid schedule, with three days in the office and two days at home.

Requirements

Proficiency in Microsoft Office.
Excellent communication, people, and presentation skills, with extreme attention to detail.
Expert skills with the Elite Warehouse Management System or a compatible system.
Advanced PC skills, including database skills with Access and Excel.
Subject matter expertise in a self-service analytics tool (SQL) and data visualization tools (Tableau).

Nice To Haves

2–4 years of experience.
A bachelor's degree in a related field or equivalent work experience.
Customer service experience.

Responsibilities

Analyze transportation costs, negotiate carrier rates, determine service levels, and compile carrier outbound and inbound summary reports.
Collaborate with carrier partners and lead the quarterly business review process.
Prepare month-end inbound and outbound accruals relative to the freight plan and provide financial reporting to leadership.
Manage transportation of products for 3PL clients.
Analyze regional activities and interpret operational results to develop solutions that support profitability and growth.
Work with regional leadership to provide guidance on optimizing transportation systems, methods, procedures, and costs.
Partner with the national customer care team to identify root causes of service-level defects and work across the organization on customer-focused transportation solutions.
Maintain department KPIs and measures for continuous improvement.
Manage multiple communications, including phone calls, emails, and interoffice communication tools.
Support warehouse management, including understanding ERP systems and rule creation, troubleshooting for warehouse operations, and analyzing warehouse and client data.
Facilitate the 3PL Specialty Program through the Delivery Management Module, including EPTN route and stop setups and general upkeep.
Troubleshoot warehouse and driver issues in the Delivery Management Module.
Respond to 3PL clients' transportation needs and concerns, and work with motor carriers to expedite shipments and address delivery and OS&D issues.