Transportation Technology Analyst
About The Position
The Transportation Technology Analyst develops, modernizes, and implements technology solutions for UFP Transportation. Working with cross-functional analysts and operations teams, the analyst streamlines current processes and identifies technologies that can advance logistical capabilities. The role researches and evaluates software solutions, supports new initiatives, trains operations teams, and provides task oversight for Transportation Technology Admins as directed by the Transportation Technology Manager. The analyst provides hands-on technical support for technology rollouts and integrations, serving as a system subject matter expert rather than the primary project manager. The position also supports and maintains transportation systems, resolves interface issues with technical personnel, creates reports for management and outside parties, maintains system data integrity, and works with vendors and users to improve system performance.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, Business, or a related discipline, or equivalent experience.
- At least 3 years of experience in the transportation, logistics, or supply chain industry.
- Demonstrated experience supporting technology implementations and system rollouts as a hands-on technical resource or subject matter expert.
- Strong proficiency in Microsoft Office products, particularly MS Excel and MS Access.
- Logical, process-oriented approach and ability to quickly master new software applications and drive business process improvements.
- Strong organizational and time management skills, with the ability to adapt to changing priorities and multitask in a fast-paced environment.
Nice To Haves
- Working knowledge of ERP systems such as MSR and Epicor; TMS systems such as Intellitrans and Ditat; ECM systems such as SharePoint, OnBase, and Kofax; and telematics/ELD systems such as Samsara and Geotab.
- Prior experience with fuel card providers, Mobile Device Management use and implementation, and Driver/Equipment Qualifications.
Responsibilities
- Provides oversight for tasks assigned to Transportation Technology Admins by the Transportation Technology Manager.
- Collaborates with cross-functional transportation departments to evaluate, select, and implement software solutions and process enhancements.
- Provides hands-on technical support for technology rollouts and integrations, acting as a system subject matter expert rather than the primary project manager.
- Oversees support, troubleshooting, and maintenance of systems including Shipper TMS, Private Fleet TMS, fuel provider systems, ELD/safety systems, and Mobile Device Management.
- Trains internal users and external carriers to use systems effectively.
- Monitors interface errors and works with technical personnel to resolve complex issues and maintain software reliability.
- Develops and maintains daily, weekly, monthly, and ad hoc reports communicating performance metrics and financial results to management and outside parties.
- Develops vendor relationships and participates in influencing future product development roadmaps.
- Maintains system data integrity, including FSC, lane benchmarking, carrier rates, equipment domiciles, user profiles, and access controls.
- Measures the impact of newly implemented systems, identifies efficiency opportunities, and recommends system improvements based on user feedback.
- Performs other duties as required.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
