Transportation Coordinator

Second Harvest Food Bank • Nashville, TN

9d

About The Position

The Transportation Coordinator administers facets of Second Harvest Food Bank of Middle Tennessee’s transportation operation, including dispatching, Department of Transportation compliance, preventive maintenance scheduling, and routine administrative duties. The role provides support and direction and coordinates with managers to meet partner and neighbor expectations, control costs, maintain equipment, and ensure drivers, trucks, and trailers meet appearance standards. The position also supports the organization’s commitment to diversity and inclusion and to creating a culture of belonging.

This full-time role is based in the Transportation Department and reports to the Dispatch Supervisor. The schedule is Monday through Friday, 7:00 a.m. to 4:30 p.m., with 37.5 to 40 hours of work weekly. Occasional evenings or weekends may be required for meetings or special events, and duties may sometimes require responding outside normal working hours. Routine travel within the service area is required.

Requirements

• High school diploma or equivalent.
• At least one year of related experience and/or training.
• Current driver's license, current automobile insurance, and acceptable Motor Vehicle Record results.
• Ability to organize, coordinate, and direct projects.
• Strong oral and written communication abilities.
• Microsoft Office skills and ability to operate office machines.
• Knowledge of record-keeping and reporting techniques.
• Ability to understand and follow rules, oral and written instructions, and regulations.
• Acceptable professional reference feedback, criminal background check, and Motor Vehicle Record results as part of the pre-hire process.

Nice To Haves

• Bachelor’s degree.

Responsibilities

• Collect grocery data using Wise Systems software and communicate performance internally.
• Receive calls from drivers, partner agencies, and third-party logistics carriers while maintaining a dock schedule.
• Track driver routes to ensure on-time deliveries and pickups, and provide a scorecard for the internal team.
• Review and arrange transportation paperwork, including driver miles, paperwork, reports, and invoices.
• Collaborate with the Dispatch Supervisor and Director of Transportation to enhance load capacity and reduce empty miles.
• Address driver safety concerns and policy infractions with the Dispatch Supervisor.
• Ensure food safety compliance with operational procedures for activity inbound to and outbound from the food bank.
• File reports concerning physical and viral maintenance records, delivery delays, incidents, and accidents.
• Foster open communication with drivers, Agency Relations Managers, staff, agencies, and donors.
• Collaborate with the Dispatch Supervisor and Transportation Specialist to coordinate equipment maintenance using Samsara software.
• Return company vehicles and equipment to service after maintenance.
• Call stores about missed grocery rescue opportunities.
• Update the weekend MP spreadsheet and perform truck washing, AIB work, filing, and maintenance-record audits.
• Perform other duties as assigned.

Benefits

• More than 34 days off for full-time employees.
• Medical insurance, with employee-only coverage 100% employer-paid.
• Dental insurance.
• Vision insurance.
• 403(b) retirement plan with up to a 3% match, a 5% base contribution, and vesting based on length of service.
• Short- and long-term disability insurance.
• Long-term care insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED