Transportation Coordinator - Full Time

Maplewood Senior Living•Darien, CT

11d

About The Position

The Transportation Coordinator transports residents in community-owned vehicles safely, securely, and on time, while providing residents and families with an outstanding customer experience. The role coordinates transportation for medical appointments, activities, and shopping, monitors resident safety, and helps ensure vehicles and transportation procedures are maintained appropriately. The position reports to the Activities Director and is part of the Lifestyle/Activities/Transportation department. It requires a current Class F state driver’s license, a clean driving record, driving experience, and the ability to operate a van lift. The coordinator must be able to perform the stated physical duties, work assigned weekends and holidays, and may need to work other shifts or extended hours.

Requirements

High school diploma or equivalent.
Current Class F state driver’s license.
Clean driving record.
Experience in a driving position.
Ability to operate a van lift and follow instructions.
Ability to read, write, and speak English.
Ability to lift up to 60 pounds.
Ability to frequently lift, push, pull, and move equipment; bend and stoop; and have contact with residents.
Ability to push residents in wheelchairs, reposition residents, and move assistive devices as needed.
Ability to spend long periods on foot or driving and react quickly in any situation.
Good physical and emotional health and freedom from communicable diseases.
Criminal background check required.
May be asked to submit to random drug testing during employment.

Responsibilities

Transport residents to and from medical appointments, activities, and shopping errands in community-owned vehicles.
Review the daily transportation schedule and ensure scheduled appointments can be met.
Partner with the Program Director and other managers to schedule resident appointments as needed.
Communicate promptly if unable to meet scheduled resident appointments.
Be available for unscheduled transportation needs in emergencies.
Monitor resident activity and alert staff when assistance is needed to ensure resident safety.
Complete routine vehicle inspections and report maintenance problems or safety issues to the Program Director and/or Executive Director.
Keep community vehicles clean and tidy.
Know fire, missing-person, and other emergency procedures and follow community fire and disaster plans.
Participate in department meetings as scheduled.
Complete required monthly in-services and driver training as scheduled.
Perform other duties assigned by the management team.
Follow emergency procedures and safety practices, including safe operation of wheelchairs, lifts, and other assistive devices.
Avoid cellular phone use while transporting residents except in emergencies; do not text while operating a community vehicle.
Ensure residents are safely secured in community vehicles before operating the vehicle.
Maintain a professional and pleasant demeanor and represent the community and company favorably.
Communicate respectfully and effectively with the supervisor and other associates.
Immediately advise the supervisor and appropriate manager of changes in a resident’s physical or mental health.