Transportation Coordinator - Full Time

Maplewood Senior Living•Darien, CT

11d

About The Position

The Transportation Coordinator transports residents in community-owned vehicles safely, securely, and on time, providing an outstanding customer experience to residents and families. The role includes scheduled transportation to medical appointments, activities, and shopping errands, as well as responding to emergency and unscheduled transportation needs. The coordinator works with the Program Director and other managers, monitors residents’ activity and safety, inspects and maintains the cleanliness of community vehicles, and follows emergency, safety, and community procedures. The position requires weekend and holiday work as assigned and may involve shifts other than the one hired for or extended hours.

Requirements

High school diploma or equivalent.
Current Class F state driver’s license.
Clean driving record.
Demonstrated experience in a driving position.
Ability to operate a van lift and follow instructions.
Ability to read, write, and speak English.
Ability to lift up to 60 pounds.
Ability to push residents in wheelchairs, reposition residents, and move assistive devices as needed.
Ability to spend long periods on foot or driving and react quickly in any situation.
Good physical and emotional health and freedom from communicable diseases.
Ability to work weekends and holidays as assigned; other shifts or extended hours may be required.
Successful completion of a criminal background check.
May be required to submit to random drug testing during employment.

Responsibilities

Transport residents to and from medical appointments, activities, and shopping errands in community-owned vehicles.
Review the daily transportation schedule and ensure scheduled appointments can be met.
Partner with the Program Director and other managers to schedule resident appointments as needed.
Communicate promptly and effectively when unable to make a scheduled resident appointment.
Remain available for unscheduled transportation needs in emergencies.
Monitor resident activity and alert staff when assistance is needed to ensure resident safety.
Complete routine vehicle inspections and report maintenance problems or safety issues to the Program Director and/or Executive Director.
Keep community vehicles clean and tidy.
Know and follow fire, missing-person, disaster, and other emergency procedures and community policies.
Participate in department meetings and complete required monthly in-services.
Complete other duties assigned by the management team.
Follow safety practices, including safe operation of wheelchairs, lifts, and other assistive devices, and ensure residents are secured before operating a vehicle.
Refrain from using a cellular phone while transporting residents except in emergencies; do not text while operating a community vehicle.
Maintain professional, pleasant, respectful, and effective communication with residents, associates, families, supervisors, and the greater community.
Represent the community and company favorably in interactions.
Immediately advise a supervisor and appropriate manager of changes in a resident’s physical or mental health.
Complete driver training as scheduled.