Transportation Coordinator

FITT USA•Anderson, IN

2d•Onsite

About The Position

The Transportation Coordinator is responsible for tactical planning and day-to-day execution of domestic and international transportation activities. The role ensures efficient, cost-effective, and timely movement of finished goods, raw materials, and imported products while meeting customer, carrier, and company requirements. Responsibilities span transportation planning, shipment coordination, carrier management, freight optimization, documentation, and customer logistics support. The position works closely with Customer Service, Warehouse Operations, Production Planning, Purchasing, Finance, Sales, and external transportation providers. Daily onsite attendance is required at the job location in Anderson, Indiana. The role is primarily office-based, with regular interaction with warehouse and shipping operations. Occasional travel to warehouses, carriers, customers, or distribution centers may be required, and the coordinator must be available to respond to urgent transportation exceptions outside normal business hours when operationally necessary.

Requirements

Experience coordinating FTL, LTL, parcel, expedited, and retail-customer shipments.
Experience with transportation management systems (TMS) and ERP platforms.
Intermediate to advanced Microsoft Excel skills.
Working knowledge of EDI and ASN processes.
Ability to analyze freight costs, shipment data, and transportation KPIs.
Planning, prioritization, and ability to manage multiple priorities in a fast-paced environment.
Analytical thinking, sound judgment, and problem-solving skills.
Attention to detail and data accuracy.
Sense of urgency and customer service orientation.
Clear written and verbal communication.
Carrier coordination and negotiation skills.
Ability to work at a computer for extended periods.
Ability to occasionally lift up to 25 pounds.
Availability to respond to urgent transportation exceptions outside normal business hours when operationally necessary.

Nice To Haves

Bachelor’s degree in Supply Chain, Logistics, Business, or a related field; equivalent relevant experience may be considered.
Three or more years of transportation, logistics, distribution, or supply-chain experience.
Manufacturing or distribution-center experience.
Experience with retailer routing guides and customer compliance requirements.
Power BI or comparable reporting experience.

Responsibilities

Develop and execute daily and weekly transportation plans for FTL, LTL, parcel, expedited, intermodal, and international shipments.
Schedule inbound and outbound shipments and delivery appointments, and tender loads to approved carriers and freight brokers.
Track shipments from pickup through final delivery and manage exceptions such as delays, missed appointments, shortages, and recovery actions.
Communicate shipment status, risks, and service issues to customers and internal stakeholders.
Review and follow customer routing guides, shipping instructions, appointment requirements, and labeling standards.
Coordinate retailer and distribution-center deliveries, including Walmart, Home Depot, Lowe’s, Menards, and Amazon.
Support ASN, EDI, routing, labeling, pallet, and delivery-compliance requirements.
Investigate transportation-related chargebacks and support corrective actions.
Maintain effective working relationships with carriers, brokers, freight forwarders, and parcel providers.
Monitor carrier service, capacity, responsiveness, and cost performance.
Support carrier selection, freight-rate reviews, and transportation sourcing activities.
Coordinate resolution of carrier service failures and recurring performance issues.
Monitor transportation spending, identify freight-cost reduction opportunities, and minimize premium and expedited freight through proactive planning.
Audit freight invoices and support discrepancy resolution with Finance and service providers.
Analyze freight costs, shipment data, and transportation performance to support service and cost improvements.
Prepare, review, and retain Bills of Lading, delivery documents, proof of delivery, and related transportation records.
Support international shipping and customs documentation, coordinating with freight forwarders and customs brokers as needed.
Support freight claims involving loss, damage, shortage, or service failure.
Align transportation plans with production schedules, inventory availability, warehouse capacity, and customer demand.
Partner with Customer Service, Warehouse, Production Planning, Purchasing, Sales, and Finance.
Standardize transportation processes, maintain accurate operating procedures, and participate in continuous-improvement projects supporting service, cost, safety, and scalability.