Transportation Coordinator

Simone Development•Jackson, TN

12d

About The Position

Simon & Schuster is seeking a Transportation Coordinator to support the Transportation Department at its Distribution Center in Jackson, Tennessee. The position coordinates outbound transportation activity, including truck and carrier needs, delivery appointments, order processing, shipping documentation, carrier communication, exception resolution, and transportation reporting. The role works with Operations, carriers, dispatch, drivers, Customer Service, and internal staff to execute daily shipping plans and ensure outbound orders are completed accurately and on time. The position is scheduled for second shift, 3:30 p.m. to midnight.

Requirements

Proficiency in Microsoft Office products, including Access, Excel, Word, Office, and Outlook.
Ability to work in a fast-paced, stressful environment and remain flexible.
Strong communication and organizational skills.
Ability to multitask and independently prioritize assignments based on immediate needs.
Ability to organize, evaluate, and execute opportunities with Simon & Schuster.

Nice To Haves

A minimum of 2 years of experience in a Warehouse Operations or Transportation environment, or equivalent experience, is preferred.

Responsibilities

Review daily outbound wave volume to determine required trucks, carriers, and customer delivery appointments.
Ensure domestic and international outbound orders are processed and paperwork is accurate.
Monitor, track, and communicate the status of ODB and rush orders.
Work with Operations and carriers to execute daily plans and schedules.
Coordinate daily with LTL carriers to maximize trailer load factors to designated delivery points while accounting for expected delivery dates and shipping schedules.
Review routed orders for possible carrier changes to improve freight-mode efficiency.
Review and handle daily carrier exception reports to ensure complete deliveries.
Investigate problems and report situations requiring immediate attention to the Transportation Manager.
Extract equipment and load-planning data from WM/database systems.
Create and modify ad hoc reports in MS Access.
Communicate with carriers, dispatch, drivers, and internal staff.
Coordinate timely and accurate closing of all outbound orders in WM.
Monitor and track daily open suspense reports and coordinate resolution actions when needed.
Support the team using customer websites, particularly Amazon.
Interact frequently with Customer Service regarding possible order exceptions and transportation inquiries.
Perform other Transportation office tasks as required.
Work overtime as required.