Transportation Coordinator

Case Farms•Dudley, NC

1d•Onsite

About The Position

The Transportation Coordinator manages transportation and delivery coordination for the Goldsboro Fresh Division in Goldsboro, North Carolina. The role coordinates carriers and shipments, tracks deliveries, handles freight and carrier invoices, manages appointments and pallet inventory, and participates in daily production meetings. The position reports to the Sales Manager, Goldsboro Fresh Division, and requires no travel. The successful candidate provides a high level of customer service and works effectively with customers, customer product managers, QA managers, R&D staff, and colleagues. The work takes place in a fast-paced, changing environment and requires attention to detail, self-motivation, multitasking, teamwork, and reliable follow-through. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions, if applicable. The position may involve a variety of physical movements and navigating around moving machinery and people.

Requirements

Good interpersonal skills and the ability to interact effectively with customers, customer product managers, QA managers, R&D staff, and others.
Compassion for customers’ needs.
Attention to detail.
Ability to thrive in a team environment.
Ability to multitask.
Self-motivation.
Excellent follow-through skills.
Ability to work in a fast-paced, chaotic, and constantly changing work environment.
Ability to stand, sit, squat, climb, balance, stoop, kneel, crouch, crawl, stretch, walk, reach, twist, bend, grasp, use hands and fingers, handle objects or controls, talk, and hear.
Agility to navigate around moving machinery and people.
Physical capabilities required in the given department or assigned areas.

Responsibilities

Follow up with truckers daily to verify deliveries and notify customers and sales staff of delivery issues.
Complete freight reports using bill of lading (BOL) information.
Verify invoices and match carrier bills, then forward them to Troutman for payment.
Book carriers for all trucks.
Manage and schedule pickups for all FOB trucks.
Make appointments for all deliveries.
Manage pallet inventory for the Sysco FOB carrier.
Check guard shack logs for truck departures and pallet reports.
Make freezer appointments when loads are scheduled to ship.
Participate in morning and afternoon daily production meetings with the production coordinator and shipping team.
Provide the highest possible level of customer service to customers, visitors, and prospects.