Transportation Coordinator

Highlands • Forest City, NC

9d

About The Position

We are seeking a dedicated and organized Transportation Coordinator to join an assisted living facility team. The role manages transportation needs for residents, including doctor appointments, hospital pickups, and activity outings. The coordinator helps ensure transportation is safe and timely while communicating compassionately and professionally with residents, staff, and external providers. The position also involves handling transportation-related calls, maintaining records, and responding to on-call transportation needs.

Requirements

• Valid driver’s license.
• Proven organizational skills and the ability to manage multiple schedules effectively.
• Strong communication skills for managing phone calls and coordinating with staff, residents, and external providers.
• Ability to handle on-call responsibilities as needed.
• Compassionate attitude toward elderly residents and commitment to excellent service.
• Reliability, punctuality, and ability to work independently with minimal supervision.

Nice To Haves

• Experience in a healthcare or assisted living environment.

Responsibilities

• Manage daily transportation logistics for residents, including scheduling and coordinating doctor appointments and hospital pickups.
• Serve as the on-call point of contact for transportation needs, including emergency or urgent pickups.
• Organize transportation arrangements for activity outings so residents can participate in recreational activities.
• Handle phone calls about transportation requests, confirmations, and scheduling professionally and efficiently.
• Maintain organized records of transportation schedules, appointments, and related documentation.
• Collaborate with staff to coordinate resident transportation services smoothly.
• Ensure transportation activities comply with safety standards and facility policies.
• Assist with other related duties as needed to support resident well-being and facility operations.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed