Transportation Coordinator

PepsiCo • Massillon, OH

5d • $39,500 - $63,100

About The Position

The Transportation Coordinator supports daily transportation operations by monitoring orders, responding to driver calls, and helping ensure shipments are delivered safely and on schedule. The role is a key point of contact for drivers and internal teams, providing timely communication, issue resolution, and operational support to maintain efficient transportation activities. The schedule is third shift, 12:00 AM to 8:00 AM, Monday through Friday.

Requirements

• High school degree or GED.
• 1–3 years of customer service or dispatching experience.
• 1–3 years of experience with MS Office, including Excel, Word, and PowerPoint.
• Basic math skills, troubleshooting, and problem-solving ability.

Nice To Haves

• Ability to work within constraints and deadlines while providing good customer service.
• Independent decision-making ability and ability to work without supervision.
• Excellent organizational and communication skills.
• Flexibility to work with other departments and schedules and provide backfill as needed.
• Ability to balance competing priorities.
• Highly motivated, with a proven track record of working successfully in a team environment.
• Detail-oriented, self-directed, and self-motivated.
• Engagement within the administrative team and other teams.

Responsibilities

• Provide drivers with the administrative requirements needed for trips, including directions and toll information.
• Serve as the driver contact for problems encountered on the road.
• Provide sales contacts with off-hours load status.
• Interface with drivers, mechanics, hostlers, helping coordinators, and other internal and external customers and consumers.
• Manage tractor assignments.
• Contact drivers to perform work as needed.
• Accurately record yard activity using the yard sheet inventory system.
• Track and manage bobtails.
• Retrieve trailers from customers.
• Track trailer movements in the yard and drops.
• Schedule deliveries and backhaul pickups as required.
• Perform the first step of the accident reporting process.
• Complete other assignments as needed.

Benefits

• Paid time off, subject to eligibility, including paid parental leave, vacation, sick, and bereavement leave.
• Medical, dental, and vision coverage, subject to elections and eligibility.
• Disability coverage.
• Health and dependent care reimbursement accounts.
• Employee Assistance Program (EAP).
• Accident, group legal, and life insurance.
• Defined Contribution Retirement Plan.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED