Transportation Coordinator

University of Texas at Austin

3d • Onsite

About The Position

The Transportation Coordinator works with the Transportation Supervisor to assist with Parking and Transportation Services’ transportation programs. The position supports transportation operations and programs, including PTS Pickup and the Orange Bike Project, and performs administrative, customer-service, reporting, and hands-on duties related to bicycles and scooters.

The role includes supervising student workers, maintaining transportation records, processing permits and access, managing bicycle and scooter impounds and inventory, placing and removing bike racks, and enforcing transportation policies. The position operates under broad instructions concerning policy and procedure and may perform other related functions as assigned. Work involves power tools, lifting up to 50 pounds, and working in all weather conditions. Occasional weekend, holiday, compensatory, and overtime hours are required as needed, including at least two home football games each year and work during every other Thanksgiving week and/or a home playoff football game.

This is a 40-hour-per-week, non-exempt staff position at UT Austin’s main campus. The posted schedule is Monday through Friday, 11:00 a.m. to 8:00 p.m. Salary starts at $41,600, depending on qualifications, with paid overtime. The position requires authorization to work in the United States full-time for any employer without sponsorship.

Requirements

• High school graduation from an accredited school or an equivalent qualification.
• At least two years of experience in customer service or administrative-related roles and completion of transportation-related programs for the same duration.
• Strong verbal and written communication skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment with tight deadlines.
• Ability to work independently and self-manage, as well as collaborate with other staff members.
• Interest in supporting transportation and sustainability initiatives.
• Valid Texas driver's license and ability to drive vehicles, including carts and vans; a class C operator's license is required.
• Ability to pass a criminal history background check upon hire.
• Professional demeanor and excellent customer service skills.
• Ability to use power tools, including saws, welders, and grinders.
• Ability to lift 50 pounds and work in all weather conditions.
• Provide a current three-year driving record from the current state of residence; if not a Texas resident, obtain a Texas driver's license within 30 days of becoming a Texas resident.
• Work the stated weekday shift and the required occasional weekends, holidays, compensatory time, and overtime.

Nice To Haves

• Bachelor’s degree or five years of combined experience in customer service and the transportation services industry.
• Strong understanding of bicycle mechanics and enthusiasm for transportation.
• Proficiency in operating power tools.
• Ability to enforce rules and regulations while maintaining a positive and constructive attitude.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.
• Excellent teamwork skills and ability to collaborate within a team structure.

Responsibilities

• Assist the Transportation Supervisor with transportation programs.
• Help supervise transportation student workers, including those supporting PTS Pickup and the Orange Bike Project.
• Prepare, maintain, and update transportation-related reports and logs.
• Read and respond to departmental correspondence.
• Collect and compile information using available database programs.
• Conduct research, data entry, and information retrieval; prioritize tasks and complete them accordingly.
• Perform routine administrative tasks, including bicycle lock cuts and impounds, bike locker permit sales, bike storage access, bike permit sales, and Kickstand sales.
• Place and remove bike racks; repair bicycle pumps; add and remove scooter parking; oversee scooter impounds and scooter inventory.
• Enforce transportation policies and regulations.
• Perform other related functions as assigned.
• Work at least two home football games per year, as well as every other Thanksgiving week and/or a home playoff football game; work occasional weekends, holidays, compensatory time, and overtime as needed.

Benefits

• Health benefits with employee premiums covered at 100% and family premiums at 50%.
• Voluntary vision, dental, life, and disability insurance options.
• Paid vacation, sick time, and holidays.
• Teachers Retirement System of Texas defined-benefit retirement plan with 8.25% employer matching funds.
• Voluntary retirement programs: Tax Sheltered Annuity 403(b) and Deferred Compensation program 457(b).
• Flexible spending account options for medical and childcare expenses.
• Free training access through LinkedIn Learning and professional conference opportunities.
• Employee discount program, including athletic tickets.
• Free access to UT Austin libraries and museums with staff ID.
• Free rides on UT Shuttle and Austin CapMetro buses with staff ID.
• Paid overtime.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED