Transportation Coordinator

US Foods•Portland, OR

24d•$19 - $30•Onsite

About The Position

The Transportation Coordinator supports transportation and logistics functions by performing general clerical activities and assisting with backhauls. The role handles transportation communications and records, helps resolve driver, sales representative, and customer issues, and assists with vendor and driver coordination for damages, shortages, and backhaul operations. The position is scheduled Monday through Friday, 7:00 a.m. to 3:30 p.m. Work is primarily at a desk in a US Foods office-based environment, with occasional work in normal warehouse environments, including cooler and freezer areas where temperatures may be as low as -5 degrees. Overtime compensation may be available as applicable.

Requirements

At least two years of experience in a warehouse administrative or clerical position.
High school diploma or GED/equivalent.
Effective verbal and written communication skills.
Strong telephone and customer service abilities.
Strong math, analytical, and organizational skills, with attention to detail.
Basic computer skills and knowledge of Microsoft Word, Excel, Access, and Outlook.
Problem-solving and critical-thinking abilities to address problems of limited scope.
Teamwork skills and the ability to support others in the department and division.

Nice To Haves

Prior logistics, transportation, and/or warehouse experience.
Knowledge of DOT Hours of Service Regulations.
Knowledge of the geographic delivery area.
Experience with Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, or Airclic.

Responsibilities

Answer incoming calls and help resolve issues for drivers, sales representatives, and customers.
Communicate route updates to drivers.
Use software such as MS Excel, Omnitracs, Tandem, and Kronos to create, update, and communicate reports and files for transportation operations.
Assist with damages and shorts by notifying vendors and drivers, seeking resolutions, and completing related paperwork.
Communicate operational information about backhaul arrivals, daily dispatch, scheduling or rescheduling, Omnitracs service updates, abnormalities, and delivery issues to the appropriate recipients.
Assist with scheduling pickup appointments for backhaul orders and vendors for the division.
Complete related backhaul and logistics paperwork and communicate information as needed.
Perform other duties as assigned by the manager.