Transportation Coordinator

US Foods•Port Orange, FL

12d•Onsite

About The Position

The Coordinator, Transportation supports transportation and logistics functions by performing general clerical activities and assisting with backhauls. The current schedule is Monday through Friday, 12:00 p.m. to 8:30 p.m. The expected compensation is $22 per hour, with an expected base rate range of $17 to $26; the role is also eligible for overtime compensation. In transportation, the coordinator answers incoming calls and helps resolve issues for drivers, sales representatives, and customers; communicates route updates to drivers; uses software to create, update, and communicate reports and files; and assists with damages and shorts by contacting vendors and drivers, seeking resolutions, and completing related paperwork. Transportation records and metrics may include attendance, DVIRs, backhaul spreadsheets, delivery-window dispatch, driver key logs, trailer temperature logs, route updates, and network updates. For backhaul and logistics operations, the coordinator communicates information such as backhaul arrivals, daily dispatch details, scheduling or rescheduling, service updates, abnormalities, and delivery issues to the appropriate recipients. The coordinator also helps schedule pickup appointments for backhaul orders and vendors and completes related paperwork. Other duties may be assigned by the manager. The work is primarily at a desk in a US Foods office-based environment, with occasional work in normal warehouse environments, including cooler and freezer areas where temperatures may be as low as -5 degrees. The role involves frequent standing, walking, sitting, reaching above the shoulder, grasping, manipulating objects, and manual dexterity, as well as occasional lifting, carrying, pushing or pulling, climbing or balancing, stooping or squatting, kneeling, bending, and twisting. Driving a vehicle is not applicable.

Requirements

At least two years of experience in a warehouse administrative or clerical position.
High school diploma or GED/equivalent.
Effective verbal and written communication skills.
Excellent telephone and customer service ability.
Strong math, analytical, and organizational skills, with attention to detail.
Basic computer skills and knowledge of Microsoft Word, Excel, Access, and Outlook.
Problem-solving and critical-thinking abilities to solve problems of limited scope.
Strong teamwork skills and the ability to support others in the department and division.

Nice To Haves

Prior logistics, transportation, and/or warehouse experience.
Knowledge of DOT Hours of Service Regulations.
Knowledge of the geographic delivery area.
Experience with Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, or Airclic.

Responsibilities

Answer incoming calls and help resolve issues for drivers, sales representatives, and customers.
Communicate route updates to drivers.
Use software to create, update, and communicate transportation reports and files, including records and metrics such as attendance, DVIRs, backhaul spreadsheets, delivery-window dispatch, driver key logs, trailer temperature logs, route updates, and network updates.
Assist with the damages and shorts process by notifying vendors and drivers, seeking resolutions, and completing associated paperwork.
Communicate backhaul and transportation information to the appropriate recipients, including arrivals, daily dispatch information, scheduling or rescheduling, service updates, abnormalities, and delivery issues.
Assist with scheduling pickup appointments for backhaul orders and vendors for the division.
Complete related backhaul and logistics paperwork and communicate relevant information as needed.
Perform other duties as assigned by the manager.