Transportation Coordinator

Highlands•Forest City, NC
•$11 - $12

About The Position

We are seeking a dedicated and organized Transportation Coordinator to join an assisted living facility team. The role manages transportation needs for residents, including doctor appointments, hospital pickups, and activity outings. The coordinator ensures residents’ transportation needs are met safely and promptly while maintaining a compassionate and professional approach.

Requirements

  • Valid driver’s license.
  • Proven organizational skills and ability to manage multiple schedules effectively.
  • Strong communication skills for handling phone calls and coordinating with staff, residents, and external providers.
  • Ability to handle on-call responsibilities as needed.
  • Compassionate attitude toward elderly residents and commitment to excellent service.
  • Reliable and punctual, with the ability to work independently with minimal supervision.

Nice To Haves

  • Experience in a healthcare or assisted living environment is preferred but not required.

Responsibilities

  • Manage daily transportation logistics for residents, including scheduling and coordinating doctor appointments and hospital pickups.
  • Act as the on-call point of contact for transportation needs, including emergency or urgent pickups.
  • Organize transportation arrangements for activity outings so residents can participate in recreational activities.
  • Handle transportation-related phone calls, requests, confirmations, and scheduling professionally and efficiently.
  • Maintain organized records of transportation schedules, appointments, and related documentation.
  • Collaborate with staff members to coordinate resident transportation services.
  • Ensure transportation activities comply with safety standards and facility policies.
  • Assist with other related duties as needed to support resident well-being and facility operations.
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