Transportation Coordinator

US Foods•Perth Amboy, NJ

17h•Hybrid

About The Position

The Coordinator, Transportation will support the transportation and logistics functions by performing general clerical activities and assisting in backhauls. This role is crucial for the continuous growth and development within the company, which is leading the foodservice industry. The position involves supporting transportation, logistics, and backhaul functions, including managing driver and customer issues, communicating route updates, utilizing various software for reporting, assisting with damages and shorts processes, and supporting logistics operations by scheduling backhaul appointments.

Requirements

Minimum two years of experience in warehouse administrative or clerical position.
Effective communication both verbally and in writing.
Excellent telephone and customer service ability.
Strong math, analytical, and organizational skills with high attention to detail.
Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
Problem solving and critical thinking abilities to solve problems of limited scope.
Strong teamwork skills with the ability to support others in the department and division.
High school diploma or GED/equivalent required.

Nice To Haves

Prior logistics, transportation, and/or warehouse experience preferred.
Knowledge of DOT Hours of Service Regulations.
Knowledge of our geographic delivery area.
Experience with Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, Airclic preferred.

Responsibilities

Answer all incoming calls to resolve driver, sales representative and customer issues as needed.
Communicate with drivers any updates to their routes.
Utilize software (MS Excel, Omnitracs, Tandem, Kronos, etc) to create, update, and communicate various reports and files for proper transportation functioning.
Assist in the damages and shorts process by notifying vendors and drivers to find a resolution.
Complete associated paperwork involved in damages and shorts.
Communicate key information to the proper recipient to support backhaul and transportation operations (including, but not limited to, the arrival of backhauls, daily dispatch information, backhaul scheduling/rescheduling, service updates to Omnitracs, abnormalities/delivery issues, etc).
Support in logistics operations by assisting in scheduling all pick up appointments for backhaul orders and vendors for the division.
Complete related paperwork and communicate backhaul and logistic information when necessary.
Other duties as assigned by manager.