Transportation Coordinator

Bailey s Consolidated • Salt Lake City, UT

13d

About The Position

The Transportation Coordinator plans, dispatches, and manages daily freight operations for Legacy Transportation’s fleet. The role is the primary point of contact for owner operators and supports efficient equipment utilization and exceptional customer service. The coordinator works with customers, brokers, owner operators, and internal departments to help ensure loads are picked up and delivered safely, on time, and in compliance with company and DOT regulations.

The position keeps owner operators moving, customers informed, and freight on schedule by anticipating issues, communicating proactively, making decisions under pressure, and improving fleet efficiency while providing service to owner operators and customers.

Requirements

• Strong negotiation and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• High school diploma or equivalent.

Nice To Haves

• 1+ year of experience in dispatch, carrier sales, or transportation is preferred.
• Knowledge of industry software and TMS platforms is preferred but not required.
• Relevant college coursework or certifications are a plus.

Responsibilities

• Assign and dispatch loads to owner operators based on availability, location, hours of service, and equipment.
• Maximize owner operators’ productivity and equipment utilization while minimizing empty miles.
• Monitor owner operators’ progress and proactively communicate updates.
• Respond to delays, breakdowns, weather events, and other service disruptions.
• Coordinate repowers when necessary to maintain customer service commitments.
• Communicate dispatch information accurately to owner operators.
• Serve as the primary daily contact for assigned owner operators and build positive working relationships through consistent communication and support.
• Assist owner operators with routing, appointment issues, detention, breakdowns, and customer concerns.
• Verify that owner operators operate safely and within DOT Hours of Service regulations.
• Support owner operators in resolving issues while maintaining customer satisfaction.
• Optimize equipment utilization and owner operators’ scheduling.
• Coordinate tractor and trailer availability.
• Reduce unnecessary deadhead miles and idle time.
• Monitor fleet productivity and identify opportunities for operational improvements.
• Assist with load planning for future capacity.

Benefits

• Competitive pay.
• Collaborative and high-energy work environment.
• Opportunities for career advancement within a growing logistics company.
• Training and development in freight operations and negotiation strategies.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED