Transportation Coordinator

CHILDRENS CRISIS TREATMENT CENTER • Philadelphia, PA

19d • Onsite

About The Position

At Children’s Crisis Treatment Center (CCTC), staff address the impact of childhood traumatic events and other challenges. The Transportation Coordinator serves as a liaison between CCTC and the assigned transportation company and leads the team of Therapeutic Transportation Aides (TTAs) supporting the Therapeutic Nursery (TN), which serves children ages 2½ to 5 experiencing crisis and behavioral health issues.

The coordinator supports safe, orderly, trauma-informed transportation to and from the TN, oversees transportation manifests and attendance verification, supports van aides, and completes related documentation. The role also participates in internal and external trainings and meetings and ensures completion of CCTC mandatory trainings and meetings.

Requirements

• Bachelor’s degree.
• At least 2 years of verified paid work experience with children.
• Ability to work effectively with diverse cultures, including those served by CCTC, staff, other provider agencies, payers, and regulatory agencies.
• Good communication, organizational, and interpersonal skills.
• Proficiency in handling office equipment.
• Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

• Complete and submit transportation standing orders for TN children and families in compliance with MATP guidelines.
• Serve as the liaison between CCTC and the assigned transportation company for the TN.
• Supervise and support van aides (Therapeutic Transportation Aides) to help ensure safe and orderly rides.
• Meet weekly with TTAs to review assigned and discharged children, and discuss strengths, concerns, and issues related to their duties.
• Assist children with seating and assistive devices, and address safety and behavioral concerns using a trauma-informed framework.
• Provide children with safe, orderly, door-to-door transportation to the TN, including helping them on and off vehicles.
• Support pre- and post-shift vehicle inspections to help ensure safe journeys.
• Verify that children being transported to and from the program are accounted for from vehicle drop-off through program rooms and when leaving program rooms.
• In the morning, obtain the van manifest and verify parent or caretaker sign-ins, the number of children received, and any corrections to the manifest; ensure required signatures or initials are recorded.
• Sign off on the morning manifest only after the child headcount and manifest verification are complete and transportation staff have conducted a full van sweep observed by CCTC staff; ensure the van does not leave before the sweep is observed.
• Ensure the van company provides CCTC with a copy of the morning manifest daily.
• After children arrive in program rooms, conduct another headcount and attendance verification with CCTC staff.
• Coordinate with care coordinators regarding children who are cancelled or do not attend, including parent or caretaker contact by 9:30 a.m. for therapeutic engagement and support; ensure communications are documented in each child’s ECR.
• By 1 p.m. each day, verify that children dropped off by a parent or caretaker are scheduled to ride home on the appropriate van if they are not being picked up.
• Pass along transportation-plan changes communicated by parents or caretakers to clinicians or other staff to all staff coordinating end-of-day transportation, and ensure communications are documented in each child’s ECR.
• Verify the final afternoon manifest and sign the van service manifest only after confirming children are on their designated vans.
• Ensure the van company provides CCTC with a copy of the afternoon manifest the following morning.
• Ensure staff in each program room conduct an end-of-day room sweep so no children are left behind.
• Complete incident reports and other documentation related to transporting children to and from the TN.
• Participate in internal and external trainings and meetings and complete CCTC mandatory trainings and meetings.

What This Job Offers

• Job Type: Full-time