Transportation Coordinator

GEODIS•Phoenix, AZ

9d•$33,550 - $63,877

About The Position

The Transportation Coordinator is responsible for customer service activities, including responding to inquiries, processing orders, and handling customer complaints and questions promptly, courteously, and effectively. The role supports customers with matters involving receipts, invoices, shipments, and inventory counts, and processes and tracks orders using transportation management systems and online tracking websites.

Requirements

High school diploma or GED equivalency.
Minimum of 6 months of related experience and/or training, or an equivalent combination of education and experience.
Ability to occasionally lift and/or move up to 25 pounds.

Nice To Haves

Knowledge in a customer service position.

Responsibilities

Maintain good working relationships with customers by responding to and filtering inquiries and complaints concerning receipts, invoices, shipments, inventory counts, and related matters by phone or email.
Refer service or billing issues to designated departments for investigation.
Process and input customer orders and receipts within the TMS Mercury Gate.
Track and trace orders using the TMS and online tracking websites.
Perform other duties as required and assigned.

Benefits

Free telemedical access to doctors and therapists through First Stop Health, available on the first day of employment.
Access wages early with the Rain financial wellness app.
Health, dental, and vision insurance after 30 days of employment.
401(k) match.
Paid maternity and parental leave.
Career development, employee resource groups, and mentorship programs.
Employee discounts.
Fitness class discounts and free access to a relaxation and meditation app.
Free financial wellness programs.
Daycare discount program.
Opportunities to volunteer and give back to the community.