Transportation Coordinator

Simon & Schuster•Jackson, TN
•$23 - $24•Onsite

About The Position

Simon & Schuster is seeking a Transportation Coordinator to support its Transportation Department at the Distribution Center in Jackson, Tennessee. The role coordinates outbound transportation operations, including truck and carrier planning, delivery appointments, order processing and paperwork, shipment tracking, load optimization, exception resolution, and completion of outbound orders. The coordinator works with Operations, carriers, dispatchers, drivers, Customer Service, and internal staff, and performs other Transportation office tasks as needed. The schedule is second shift, 3:30 p.m. to midnight.

Requirements

  • Proficiency in Microsoft Office products, including Access, Excel, Word, Office, and Outlook.
  • Ability to work in a fast-paced, stressful environment and remain flexible.
  • Strong communication and organizational skills.
  • Ability to multitask and independently prioritize assignments based on immediate needs.
  • Ability to organize, evaluate, and execute opportunities with Simon & Schuster.
  • Ability to work overtime as required.

Nice To Haves

  • At least 2 years of experience in a Warehouse Operations or Transportation environment, or equivalent experience; this is preferred.

Responsibilities

  • Review daily outbound-wave volume to determine required trucks, carriers, and customer delivery appointments.
  • Ensure domestic and international outbound orders are processed and their paperwork is accurate.
  • Monitor, track, and communicate the status of ODB and rush orders.
  • Work with Operations and carriers to execute daily plans and schedules.
  • Coordinate daily with the LTL carrier to maximize trailer load factors to designated delivery points while considering expected delivery dates and shipping schedules.
  • Review routed orders for possible carrier changes to maximize freight-mode efficiency.
  • Review and handle daily carrier exception reports to ensure complete deliveries; investigate problems and report situations requiring immediate attention to the Transportation Manager.
  • Extract data from WM/database for equipment and load planning.
  • Create and modify ad hoc reports in MS Access.
  • Communicate with carriers, dispatch, drivers, and internal staff.
  • Coordinate timely and accurate closing of all outbound orders in WM.
  • Monitor and track daily open suspense reports and coordinate action resolution when needed.
  • Support the team using customer websites, specifically Amazon.
  • Interact frequently with Customer Service regarding possible order exceptions and transportation inquiries.
  • Support and perform Transportation office tasks as required.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Life insurance coverage
  • Disability benefits
  • Tuition assistance program
  • PTO
  • Broad Based Ownership program
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