NDN-Transportation Coordinator II

Rheem Manufacturing Company•Poplar Bluff, MO

24d

About The Position

The Transportation Coordinator II coordinates outbound operations and wave planning to support distribution capacity and key performance indicators. The role works closely with other departments and customer service representatives to address order release issues, short allocations, rush orders, and wave planning needs. The position requires safe work practices, effective communication, problem-solving, and the ability to work independently with minimal supervision. The coordinator also cross-trains to provide coverage as workload and staffing needs change, and supports continuous improvement and waste elimination initiatives.

Requirements

Excellent written and verbal communication skills.
Ability to problem solve.
Spirit of cooperation, coordination, and communication.
Self-motivated and able to work unsupervised.
No attendance, performance, or safety counseling in the past 6 months.
High school diploma or equivalent.
Passing score on the Microsoft Excel Spreadsheet Test.
Passing score on a basic math test.
Detail-minded approach.
Good customer service and telephone skills.

Responsibilities

Demonstrate safe work practices at all times to maintain a safe work environment.
Contribute to the accomplishment of key performance indicators.
Communicate and work closely with other departments to resolve order release issues and expedite rush orders.
Assign and monitor operations activities, including staging, wave times, and pick assignments for outbound associates.
Work with CSRs to resolve issues involving short allocations and wave planning.
Participate in projects affecting wave planning.
Identify and resolve issues while reducing the potential for negative impact.
Communicate information effectively, adapting to the audience and acknowledging, restating, and clarifying needs beyond the customer’s stated request.
Cross-train to provide assistance during vacations, absences, and workload fluctuations.
Represent the organization’s mission, vision, and core attributes through a consistent attitude.
Work with minimal supervision, manage tasks independently, and proactively pursue additional work when tasks are completed.
Support Lean Business Enterprise initiatives for continuous process improvement and waste elimination.
Wave orders as needed to fill Poplar Bluffs distribution capacity.