Transportation Coordinator II

Intermountain Health•Kent, WA

6d•$22 - $33

About The Position

This position supports Intermountain Healthcare’s mission through timely and efficient delivery of items. The coordinator works in at least one assigned area: dispatch lead, training lead, vehicle maintenance, administration, or logistics. The role may coordinate drivers and dispatchers, train employees, oversee vehicle maintenance and repair, support administrative functions, and coordinate daily employee activities for scheduled routes. It also serves as backup to drivers, coordinators, and managers to help fulfill customer commitments. The position safely operates motor vehicles in varied conditions to deliver equipment, packages, specimens, and supplies. It emphasizes customer service, clear communication, effective time and resource management, initiative, teamwork, adaptability, and accurate use of computer applications for information related to customers, employees, and vehicles.

Requirements

Valid driver's license with no restrictions.
Valid DOT Medical Card.
Be at least 21 years old, as required by the DOT to operate a commercial motor vehicle.
Demonstrated excellent customer service skills.
Demonstrated excellent verbal communication skills.
Demonstrated ability to work independently and follow an assigned schedule.
Demonstrated ability to use a computerized tracking system.
Demonstrated ability to understand and follow department procedures and practices.
Demonstrated ability to comply with Intermountain Healthcare's Motor Vehicle Driver Policy.
Demonstrated ability to use office, dispatch, and email programs.
Demonstrated ability to prioritize multiple tasks and assignments.
Demonstrated ability to work in a fast-paced environment and handle stressful situations.

Nice To Haves

Current Class C, B, or A commercial driver's license with a Hazmat Endorsement and ability to drive vehicles equipped with air brakes.
Six months of experience as a Transportation Coordinator I with Intermountain Health.

Responsibilities

Coordinate driver and dispatcher activities as a lead dispatcher, receiving customer and stakeholder calls and assigning drivers appropriately.
Train individuals and small groups of employees on department procedures, and provide feedback to employees and managers to improve performance.
Coordinate vehicle maintenance and repair, ensuring vehicles are safe, available, and ready for drivers.
Coordinate and support billing, accounts payable, customer service, payroll, building scheduling, information systems, technology, and compliance.
Coordinate daily employee activities for scheduled routes, including work schedules, route-performance audits, daily staffing, and identifying improvement opportunities.
Back up drivers, coordinators, and managers to ensure daily customer commitments are fulfilled.
Safely operate a motor vehicle in varied conditions to deliver equipment, packages, specimens, and supplies.
Protect the safety and physical well-being of self and others while working.
Prioritize customer needs, understand expectations, build trust, meet or exceed expectations, and seek customer feedback.
Communicate information clearly, keep others appropriately informed, and invite response and feedback.
Organize work, set priorities, manage time and resources, and sequence activities to achieve goals.
Support department objectives, take initiative, work cooperatively with diverse teams, and treat others with dignity and respect.
Adapt to changing business needs and conditions, learn new methods and procedures, and suggest ways to improve change effectiveness.
Use computer applications to accurately input, store, and retrieve information about customers, employees, and vehicles.