🚛 Dispatch & Transportation Admin Rock Star Wanted!
About The Position
Lautenbach Recycling is seeking a Transportation Administrator / Backup Dispatcher to handle daily dispatching and transportation administration. The role serves as primary backup for the main dispatcher, taking ownership of the dispatch board during absences by assigning drivers, sequencing routes, and keeping daily operations on schedule. The position also dispatches recurring work and supports customer service, driver communications, travel arrangements, compliance, billing, and recordkeeping. The schedule is 8 a.m. to 4 p.m., Monday through Friday, with occasional weekend driver communications and occasional after-hours calls or tasks. The successful candidate will be organized, calm under pressure, able to manage changing priorities, and committed to resolving issues for drivers and customers.
Requirements
- At least 1 year of experience in dispatching, transportation, or logistics.
- Ability to manage a full dispatch board, including multiple drivers, routes, and changing priorities.
- Strong multitasking skills and clear, professional communication.
- Comfort using or quickly learning dispatch software and Microsoft Office, especially Excel.
- Friendly, solution-focused approach and ability to work as a team player.
Nice To Haves
- Customer service experience.
- Familiarity with FMCSA/DOT regulations.
Responsibilities
- Cover for the main dispatcher during vacations, sick days, and days off by managing the dispatch board, assigning drivers, sequencing routes, and keeping the day on schedule.
- Dispatch daily and recurring work, create and update jobs, track container swaps, and document job notes.
- Enter and dispatch weekly bale routes on the NWR side.
- Dispatch and create jobs for demo projects and act as the point of contact and calendar coordinator.
- Communicate with drivers throughout the day to reroute, troubleshoot, and keep operations moving.
- Resolve driver and customer issues in real time.
- Learn and use the dispatch software and learn yard operations.
- Schedule customer pickups, answer questions, resolve transportation issues, and maintain communication with recurring service customers.
- Make ferry and other travel reservations for drivers.
- Own BP South route and shop communications.
- Coordinate dry load communication with Gypsum.
- Verify daily driver times in UKG.
- Create border paperwork as needed.
- Order, distribute, and manage fuel cards.
- Set up and troubleshoot driver tablets and essential apps.
- Prepare Excel sheets and workbooks for demo jobs.
- Support billing, compliance, and recordkeeping.
- Learn and support FMCSA/DOT compliance and transport regulations.
- Handle occasional after-hours calls or tasks.
Benefits
- 100% employer-paid medical, dental, and vision coverage.
- Employer-paid L&I coverage.
- 401(k) with company match after 1 year.
- Employee Assistance Program with free support services.
- Paid time off and holidays.
- Tight-knit, family-oriented team that supports each other.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
