đźš› Dispatch & Transportation Admin Rock Star Wanted!

Lautenbach Recycling•Mount Vernon, WA
•$24 - $30

About The Position

Lautenbach Recycling is seeking a Transportation Administrator and primary backup dispatcher to handle day-to-day dispatching and transportation administration. The role covers the main dispatcher's duties during absences, including managing the dispatch board, assigning drivers, sequencing routes, and keeping operations on schedule. It also involves dispatching daily, recurring, weekly bale-route, and demo-project work; communicating with drivers and customers; resolving problems; and learning the dispatch software and yard operations. Transportation administration duties include customer service and pickup scheduling, driver travel reservations, route and shop communications, time verification, border paperwork, fuel-card administration, driver tablet and app support, Excel materials for demo jobs, billing and compliance support, and communication with recurring-service customers. The position supports FMCSA/DOT compliance and may involve occasional weekend communications and after-hours calls or tasks. The schedule is 8 a.m. to 4 p.m., Monday through Friday, with occasional weekend driver communications. Lautenbach Recycling describes its team as tight-knit and family-oriented and offers employer-paid medical, dental, and vision coverage, employer-paid L&I coverage, a 401(k) with company match after one year, an Employee Assistance Program, paid time off, and holidays.

Requirements

  • At least 1 year of experience in dispatching, transportation, or logistics.
  • Ability to manage a full dispatch board, including drivers, routes, and changing priorities.
  • Strong multitasking skills.
  • Clear, professional communication with drivers and customers.
  • Comfort using or quickly learning dispatch software and Microsoft Office, especially Excel.
  • Friendly, solution-focused team-player approach.

Nice To Haves

  • Customer service experience.
  • Familiarity with FMCSA/DOT regulations.

Responsibilities

  • Cover the main dispatcher’s duties during vacations, sick days, and days off by managing the dispatch board, assigning drivers, sequencing routes, and keeping the day on schedule.
  • Dispatch daily and recurring work, create and update jobs, track container swaps, and document job notes.
  • Enter and dispatch weekly bale routes for the NWR side.
  • Dispatch and create jobs for demo projects and serve as the point of contact and calendar coordinator.
  • Communicate with drivers throughout the day to reroute, troubleshoot, and maintain smooth operations.
  • Resolve driver and customer issues in real time.
  • Learn and use the dispatch software and learn yard operations.
  • Schedule customer pickups, answer questions, and resolve transportation issues.
  • Make ferry and other travel reservations for drivers.
  • Manage BP South route and shop communications.
  • Coordinate dry-load communications with Gypsum.
  • Verify daily driver times in UKG.
  • Create border paperwork as needed.
  • Order, distribute, and manage fuel cards.
  • Set up and troubleshoot driver tablets and essential apps.
  • Prepare Excel sheets and workbooks for demo jobs.
  • Support billing, compliance, and recordkeeping.
  • Learn and support FMCSA/DOT compliance and transportation regulations.
  • Maintain ongoing communication with recurring-service customers.
  • Handle occasional after-hours calls or tasks.

Benefits

  • 100% employer-paid medical, dental, and vision coverage.
  • Employer-paid L&I coverage.
  • 401(k) with company match after 1 year.
  • Employee Assistance Program with free support services.
  • Paid time off.
  • Paid holidays.
  • Tight-knit, family-oriented team that supports each other.
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