Transformation Manager

onX • Missoula, MT

5d • Remote

About The Position

The Transformation Manager is a hands-on individual contributor who supports the delivery and adoption of operating model initiatives across onX. The role translates transformation priorities into actionable plans, coordinates implementation, and helps teams adopt sustainable new ways of working. The manager owns multiple cross-functional initiatives and workstreams from planning through implementation and transition to ongoing business ownership, managing timelines and dependencies, coordinating partners, addressing delivery challenges, and carrying out organizational change management activities.

The role is part of the growing Transformation function within onX’s People & Culture organization. It works across business operations, technology, and organizational change to improve how teams operate, make decisions, and get work done. The manager partners with leaders and business and technical teams on process improvements and AI-enabled ways of working, while helping establish practices that make change effective and lasting. The position reports to the Director of Enterprise Digital Transformation.

This is a distributed U.S. role. onX prefers candidates near its Bozeman or Missoula offices or one of its Basecamps, and candidates must reside in a state where onX can employ team members. Travel to a corporate office or other strategic location may be required up to quarterly for multiple days. The position is open until filled.

Requirements

• At least 5 years of experience in organizational change management, business transformation, or operating model delivery, including enterprise-wide or functional transformations.
• Ability to independently manage initiatives or workstreams from planning through implementation, coordinating stakeholders, timelines, dependencies, risks, and deliverables.
• Organizational change management experience, including developing and executing change plans, preparing teams for new ways of working, and supporting adoption.
• Experience defining and tracking project outcomes or adoption measures, and using data and stakeholder feedback to evaluate progress and recommend improvements.
• Strong problem-solving and organizational skills, including navigating changing requirements, identifying practical solutions, and making sound decisions within established priorities.
• Effective stakeholder communication and collaboration skills, including working across functions, navigating differing perspectives, and presenting clear recommendations that support decisions.
• Demonstrated experience using AI tools to improve day-to-day work, analysis, or problem-solving, with sound judgment about their application.
• Bachelor’s degree or equivalent experience.
• Shared passion for and ability to demonstrate onX’s Company Values.
• Permanent U.S. work authorization.
• Ability to travel up to quarterly for multiple days to a corporate office or other onX strategic location.

Nice To Haves

• Experience supporting enterprise-wide or cross-functional transformation initiatives involving multiple business teams.
• Experience implementing changes to business planning, resource allocation, or decision-making processes.
• Experience developing or improving change management tools, templates, or practices that support consistent delivery.
• Experience supporting organizational adoption of AI or automation, including tracking usage, adoption, or business impact.
• Experience delivering change initiatives in SaaS, high-growth technology, or similarly complex business environments.

Responsibilities

• Own planning and hands-on execution of assigned transformation initiatives and workstreams, from scoping and implementation through transition to ongoing business ownership.
• Translate operating model priorities into actionable plans and manage workstreams, milestones, resources, risks, and dependencies.
• Coordinate planning and decision-making milestones across teams, proactively resolve obstacles, and surface decisions that may affect progress.
• Track progress and outcomes, adjust execution plans as needed, and provide stakeholders with information to support timely decisions.
• Develop and execute change management plans to prepare teams to adopt new processes, technologies, and ways of working, including AI-enabled workflows.
• Work with stakeholders to understand the effects of changes on their teams and identify needed communication, training, and support.
• Assess operational readiness, identify adoption barriers, and implement practical solutions with business owners and project partners.
• Define and track adoption measures, use feedback and results to recommend adjustments, and support transition of changes into ongoing operations.
• Build collaborative relationships with cross-functional partners, coordinate activities, clarify responsibilities, and keep stakeholders informed and engaged.
• Make decisions within assigned workstreams, balancing timelines, quality, stakeholder needs, and business impact; recognize when direction or escalation is needed.
• Evaluate delivery approaches, sequencing, trade-offs, and risk mitigation using business impact, available data, and downstream implications; escalate matters requiring strategic or executive alignment.
• Communicate progress, decisions, and outcomes clearly to different audiences and help teams stay aligned on next steps.
• Use AI tools to improve analysis, planning, problem-solving, and communication, applying sound judgment and validating outputs.
• Identify opportunities to simplify processes, reduce manual effort, or improve workflows, and work with business and technical partners to evaluate and implement solutions.
• Contribute to tools, templates, and change management practices that improve delivery efficiency and stakeholder experience.
• Capture lessons learned and share practical improvements that help the Transformation team work more effectively.

Benefits

• Competitive salary, annual bonus, equity, and opportunities for growth.
• Comprehensive health benefits, including a no-monthly-cost medical plan.
• Paid parental leave: 13 weeks for birthing parents and 5 weeks for non-birthing parents.
• 401(k) matching at 100% for the first 3% saved and 50% from 3–5%.
• Company-wide outdoor adventures and outdoor industry perks.
• Annual “Get Out, Get Active” funds.
• Flexible time away package including PTO, STO, VTO, and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level