Business Transformation Manager

ADP•Alpharetta, GA

11h•Hybrid

About The Position

ADP is hiring a Business Transformation Manager for the HRO Shared Services Business Transformation Team. This internal consulting role leads large-scale, strategic, enterprise-wide transformation programs for the HR Outsourcing organization, from end-to-end strategy through execution. The role applies expertise in business processes, organizational design, technology, and consulting to help achieve business results across people, process, technology, and data. The Business Transformation Manager works collaboratively across stakeholders and functional areas and reports directly to a Director or Senior Director of Business Transformation. The position has no direct reports. The successful candidate balances strategic oversight with hands-on execution, communicates effectively with senior stakeholders, and guides teams in delivering high-quality, measurable outcomes.

Requirements

At least 5 years of experience in consulting, business transformation, strategy, or operations roles with increasing responsibility.
Ability to translate complex analytical findings and emerging technology opportunities into actionable recommendations aligned with strategic objectives and measurable impact.
Ability to design future-state processes, operating models, and organizational structures to improve efficiency, scalability, and performance.
Ability to develop and validate business cases, including financial modeling, cost-benefit analysis, and risk assessment.
Ability to monitor transformation progress using defined metrics and KPIs and adjust strategies as needed.
Advanced Excel and analytical modeling capabilities, including building financial models and scenario analyses.
Strong PowerPoint storytelling skills and ability to develop clear, compelling narratives for executive audiences.
Proficiency in project management tools and methodologies, including planning, tracking, resource allocation, and risk management.
Experience with process mapping and operating model design tools such as Visio, focused on optimization and scalability.
Strong understanding of performance metrics and KPI frameworks for measuring transformation initiatives.
Proven experience leading end-to-end project delivery and delivering business impact.
Demonstrated ability to manage cross-functional teams and coordinate multiple workstreams in complex environments.
Experience working directly with senior stakeholders and influencing decisions through structured insights.
Track record of delivering measurable improvements in processes, performance, or business outcomes.
Experience in fast-paced, high-pressure environments requiring adaptability and strong prioritization.
Proactive self-starter able to work with minimal guidance and meet deadlines.
Applies structured, hypothesis-driven problem-solving to complex challenges.
Communicates clearly and confidently across organizational levels, drives accountability, and helps team members succeed.
Balances strategic oversight with hands-on involvement and attention to execution quality.
Fosters collaboration, open communication, feedback, and continuous improvement; can align strategy, people, process, and technology.

Nice To Haves

MBA or advanced degree in Business, Strategy, or a related field.
Big Four management consulting experience with Fortune 500 clients.
Industry knowledge in HR, payroll, or HCM.
Experience leading technology-enabled initiatives, including initiatives involving artificial intelligence.
Experience contributing to internal frameworks, methodologies, or best practices.
Familiarity with data visualization tools such as Tableau or Power BI.

Responsibilities

Lead multiple workstreams across strategy, data analysis, organizational design, operating model design, business process improvement, and technology adoption; define objectives, prioritize work, coordinate activities and timelines, and create project-aligned deliverables.
Structure ambiguous business problems into clear hypotheses and analytical approaches that guide team execution and decision-making.
Establish frameworks and define opportunities; coach and guide Senior Consultants and Analysts through structured feedback to strengthen their technical outputs and consulting capabilities.
Review analyses, presentations, and trackers, providing direction to improve quality, clarity, and alignment with the broader storyline.
Facilitate stakeholder working sessions and cross-functional discussions to refine requirements, align priorities, document decisions, and ensure solutions are practical, implementable, and aligned with business needs.
Lead end-to-end project delivery, including defining scope and strategy, managing execution, and delivering business impact.
Manage cross-functional teams and coordinate multiple workstreams in complex environments.
Translate analytical findings and emerging technology opportunities into actionable recommendations aligned with strategic objectives and measurable impact.
Design future-state processes, operating models, and organizational structures to improve efficiency, scalability, and performance.
Develop and validate business cases, including financial modeling, cost-benefit analysis, and risk assessment.
Monitor transformation progress using defined metrics and KPIs, adjusting strategies as needed to improve outcomes.