Transformation Coach

FORTUNE SOCIETY INC•New York, NY

3d•$33 - $35•Onsite

About The Position

The Transformation Coach works in Fortune Society’s Atlas HOPE (AH) program, which provides a continuum of care for adult men age 25 and older who have experienced trauma, violence, and involvement in the criminal legal system. The program addresses participants’ economic, emotional, and mental health needs through outreach, transitional employment, behavioral health supports delivered primarily through cognitive behavioral intervention (CBI), coaching, and case management. Under the direction of Fortune and reporting to the Behavioral Health Manager, Transformation Coaches facilitate cognitive behavioral therapy groups in accordance with the program curriculum, model, philosophies, approaches, manuals, and policies. They also provide individual coaching, personal development, and supportive case management using trauma-informed and restorative justice approaches, in collaboration with outreach partner staff. Coaches help participants develop soft skills, overcome obstacles, and pursue employment and life goals. The role calls for strong group facilitation, workforce development knowledge, familiarity with local support services, and the ability to problem-solve, manage conflict, and work collaboratively with high-risk participants. This is a full-time, regular, non-exempt position represented by OPEIU Local 153. It is based at Mandaela Community in the South Bronx, with travel throughout New York City required. The schedule is 35 hours per week, Monday through Saturday, with shifts available from 9 a.m. to 5 p.m., 10 a.m. to 6 p.m., or 11 a.m. to 7 p.m. The stated pay range is $32.97–$34.95 per hour, approximately $60,000–$63,600 annually.

Requirements

High school diploma or equivalent required.
At least 2 years of professional experience in training, counseling, workforce development services, or instruction.
Ability to work a flexible schedule.
Proficiency in Microsoft Office Suite applications, including Excel, Outlook, and Office 365.
Ability to communicate effectively with internal departments, community partners, and stakeholders.
Ability to apply skills gained through work experience or formal academic training to day-to-day project activities.
Demonstrated participant-centered approach, self-motivation, and strong relationship skills.
Ability to work independently and as part of a team.
Experience and/or desire to work with a culturally diverse population.
Commitment to the organization’s mission and values, with compassion and understanding for participants at all stages of reentry.
Ability to organize and track information and work progress, perform tasks conscientiously and accurately, and recognize trends and inconsistencies.
Ability to collaborate and coordinate care for participants who need greater supervision or supportive therapeutic services.
Ability to provide empathetic, high-quality participant care and work to resolve participant concerns.
Travel throughout New York City is required.

Nice To Haves

Associate’s degree from an accredited college or university in social work, psychology, counseling, human services, or education.
Bilingual Spanish skills.
Experience facilitating job-readiness and/or cognitive behavioral curricula, such as Thinking for a Change, OWDS, or ART (Aggression Replacement Training), or similar curricula.
Familiarity with the Fair Chance Act.
Experience working with the community in the South Bronx.
Relevant personal experience.

Responsibilities

Facilitate cognitive-behavioral group sessions and adhere to the program curriculum and model.
Manage a caseload of approximately 15 participants, serving as their advocate and providing case management.
Conduct weekly one-on-one coaching sessions and develop individualized participant plans.
Review daily feedback and performance reports, identify barriers to participant success, and provide support to promote attendance, safe behavior, and effective participation in group sessions and transitional employment.
Participate in collaborative meetings to assess participant progress and plan services.
Facilitate transitional job orientations.
Visit participant work sites to understand participant behaviors in different settings.
Assess participants’ career interests and aptitudes and guide them toward suitable employment and training opportunities.
Lead job-readiness activities, including soft-skills training, resume preparation, and job-search techniques.
Act as an intermediary between workers and employers to resolve workplace issues and promote retention.
Complete timely and accurate documentation of services.
Participate in ongoing professional development, including training, facilitation practice, and coaching and feedback.
Collaborate with Transformation Coaches and Outreach Workers to coordinate participant care and services.
Perform other duties as assigned.