Transfer Specialist (part-time)

Service Corporation International•Bullhead City, AZ

About The Position

The Transfer Specialist is responsible for the care, removal, and transport of deceased individuals. The role collaborates with other team members to maintain compliance with processes and procedures, safely and courteously drives company-owned vehicles, and keeps those vehicles clean. A professional appearance and business suit are required when interacting with families; casual attire is used for vehicle maintenance. The role performs first-call transfers, follows chain-of-custody, paperwork, and identification procedures, and cooperates with first responders, coroners, hospital staff, and senior living facilities. For home transfers, the specialist interacts sensitively and professionally with bereaved families, follows procedures for transferring soiled garments or other materials, and aims to leave a warm, courteous first impression. The specialist enters event information into proprietary software, transports and assists with moving caskets, and handles vehicle cleaning, fueling, supplies, safety, and maintenance needs. The position requires local and/or multiple-location travel, potentially up to 100% in a company vehicle. Work may take place indoors or outdoors in all seasons and weather conditions. Scheduling must support business needs, including nights, weekends, holidays, on-call rotations, and work beyond standard hours as needed. Physical demands include frequent standing, climbing stairs, and lifting, pushing, or pulling loads.

Requirements

High school diploma or equivalent.
Current state- or province-issued driver's license with an acceptable driving record.
At least one year of work experience as a courier or driver.
Ability to work a schedule that supports business needs, including weekends and nights.
Ability to work on-call weekend, night, and holiday rotations.
Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally, and push or pull up to 200 pounds.
Ability to drive in hazardous conditions, heavy traffic, and adverse weather.
Basic computer skills.
Ability to stand frequently for continuous periods, up to six hours per day.
Ability to climb stairs frequently.
Manual dexterity for paperwork and use of calculators, computers, and phones.

Nice To Haves

Direct customer interaction experience.

Responsibilities

Safely drive company-owned professional vehicles to perform first-call transfers in compliance with applicable laws and company policies and procedures.
Follow chain-of-custody, paperwork, and deceased-identification procedures.
Cooperate with first responders, coroners, hospital staff, and senior living facilities, accommodating their processes and procedures.
Interact courteously and professionally with bereaved family members during home transfers, showing sensitivity and minimizing conversation.
Follow company procedures for transferring soiled garments, bedding, or other materials.
Enter deceased event information into proprietary software according to company procedures.
Transport caskets to airports, care centers, or funeral homes and assist with moving them.
Wash, vacuum, and clean vehicles to keep them presentable.
Fuel vehicles as necessary.
Follow safety guidelines and expenditure processes.
Maintain personal protective and transfer supplies, including cleaning products, in vehicles.
Identify vehicle engine or operating issues to management and drive vehicles for repair or inspection.