Transfer Specialist (part-time)

Service Corporation International•Tumwater, WA

About The Position

The Transfer Specialist is responsible for the care, removal, and transport of deceased individuals. The role collaborates with other team members to ensure processes and procedures remain compliant. It requires safely and courteously driving company-owned vehicles and keeping them clean. Professional business attire is required when interacting with families; casual attire is permitted for vehicle maintenance.

Requirements

  • High school diploma or equivalent.
  • Current state- or province-issued driver's license with an acceptable driving record.
  • At least one year of work experience as a courier or driver; direct customer interaction is strongly preferred.
  • Ability to work a schedule that supports business needs, including weekends and nights.
  • Ability to participate in an on-call rotation on weekends, nights, and holidays.
  • Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally, and to push or pull up to 200 pounds.
  • Ability to drive in hazardous conditions, heavy traffic, and varied weather.
  • Basic computer skills.

Nice To Haves

  • Direct customer interaction experience.

Responsibilities

  • Safely drive company-owned vehicles to perform first-call transfers in accordance with local and state or provincial laws and company policies and procedures.
  • Follow chain-of-custody, paperwork, and deceased-identification procedures.
  • Coordinate with first responders, Coroners, hospital staff, and senior living facility staff while accommodating their processes and procedures.
  • Interact courteously and professionally with bereaved family members during home transfers, showing sensitivity and minimizing conversation.
  • Follow procedures for transferring soiled garments, bedding, and other materials, and make a warm, courteous first impression.
  • Enter deceased event information into proprietary software according to company procedures.
  • Transport caskets to airports, care centers, or funeral homes and assist with moving caskets.
  • Wash, vacuum, and clean vehicles to keep them presentable.
  • Fuel vehicles as necessary and follow safety guidelines and expenditure processes.
  • Maintain personal protective and transfer supplies, including cleaning products, in vehicles.
  • Report vehicle engine or operating issues to management and drive vehicles for repair or inspection.

Benefits

  • Part-time associates averaging 20 hours per week may be eligible for a 401(k).
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