Transfer Specialist (part-time)

Service Corporation International•Columbia, MD

1d•Onsite

About The Position

The Transfer Specialist is responsible for the care, removal, and transport of deceased individuals. The role collaborates with team members to ensure compliance with processes and procedures, safely and courteously operates company-owned vehicles, and maintains vehicle cleanliness. A professional appearance and business suit are required when interacting with families; casual attire is appropriate for vehicle maintenance. The position performs first-call transfers, follows chain-of-custody and identification procedures, and coordinates with first responders, coroners, hospital staff, and senior living facilities. For home transfers, the specialist interacts sensitively and professionally with bereaved family members. The role also records event information in proprietary software, transports and helps move caskets, and maintains vehicles and transfer supplies. This is a part-time position based in Columbia, Maryland. Compensation is $17 per hour. Local travel may reach 100% using a company vehicle, and work may take place indoors or outdoors in all seasons and weather conditions.

Requirements

High school diploma or equivalent.
Current state- or province-issued driver’s license with an acceptable driving record.
At least one year of work experience as a courier or driver; direct customer interaction is strongly preferred.
Ability to work a schedule that supports business needs, including weekends and nights.
Ability to work an on-call rotation on weekends, nights, and holidays.
Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally, and push or pull up to 200 pounds.
Ability to drive in hazardous conditions, heavy traffic, and varied weather conditions.
Basic computer skills.
Ability to stand frequently and continuously for periods of up to six hours per day.
Ability to climb stairs frequently to access buildings.
Manual dexterity for paperwork and use of calculators, computers, and phones.
Ability to work beyond standard hours as needed.
Ability to travel locally up to 100% using a company vehicle.

Nice To Haves

At least one year of courier or driver experience involving direct customer interaction.

Responsibilities

Safely drive company-owned professional vehicles to perform first-call transfers in accordance with applicable laws and company policies and procedures.
Follow chain-of-custody, paperwork, and deceased-identification procedures.
Cooperate with first responders, coroners, hospital staff, and senior living facilities, accommodating their processes and procedures.
Interact courteously and professionally with bereaved family members during home transfers, showing sensitivity and minimizing conversation.
Follow company procedures for transferring soiled garments, bedding, and other materials, while leaving a warm and courteous first impression.
Enter deceased event information into proprietary software according to company procedures.
Transport caskets to airports, care centers, or funeral homes, and assist with moving caskets.
Wash, vacuum, and clean vehicles to keep them presentable.
Fuel vehicles as necessary.
Follow safety guidelines and expenditure processes.
Maintain personal protective and transfer supplies, including cleaning products, in vehicles.
Report vehicle engine or operating issues to management and drive vehicles for repair or inspection.