Transfer Specialist (part-time)

SCI Shared Resources•Auburn, CA

About The Position

The Transfer Specialist is responsible for the care, removal, and transport of deceased individuals. The role collaborates with other team members to ensure processes and procedures remain compliant. It requires safely and courteously driving company-owned vehicles and maintaining their cleanliness. Professional appearance and a business suit are required when interacting with families; casual attire is used for vehicle maintenance. The position includes making first-call transfers, following chain-of-custody and identification procedures, coordinating with first responders and care facilities, and interacting sensitively with bereaved families. It also includes entering event information into proprietary software, transporting and moving caskets, and maintaining vehicles, safety supplies, and transfer materials. The role requires working indoors or outdoors in all seasons and weather conditions, traveling locally and/or among multiple locations, and complying with the field dress code. Work may extend beyond standard hours as needed. Local travel may be up to 100% using a company vehicle. Compensation is $16.90–$21.13 per hour. Part-time associates averaging 20 hours per week may be eligible for a 401(k).

Requirements

  • High school diploma or equivalent.
  • Current state- or province-issued driver’s license with an acceptable driving record.
  • At least one year of work experience as a courier or driver; direct customer interaction is strongly preferred.
  • Ability to work a schedule that supports business needs, including weekends and nights.
  • Ability to work an on-call rotation on weekends, nights, and holidays.
  • Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally, and to push or pull up to 200 pounds.
  • Basic computer skills.
  • Ability to drive in hazardous conditions, heavy traffic, and varying weather.
  • Ability to stand frequently for continuous periods, up to six hours per day, and frequently climb stairs.
  • Manual dexterity for paperwork and use of calculators, computers, and phones.
  • Ability to lift, push, and pull up to 75 pounds.

Nice To Haves

  • At least one year of courier or driver experience involving direct customer interaction is strongly preferred.

Responsibilities

  • Safely drive company-owned professional vehicles to perform first-call transfers in accordance with applicable laws and company policies and procedures.
  • Follow chain-of-custody, paperwork, and deceased-identification procedures.
  • Coordinate with first responders, coroners, hospital staff, and senior living facilities while accommodating their processes and procedures.
  • Interact courteously and professionally with bereaved family members during home transfers, showing sensitivity and minimizing conversation.
  • Follow procedures for transferring soiled garments, bedding, and other materials, and leave a warm and courteous first impression.
  • Enter deceased event information into proprietary software according to company procedures.
  • Transport caskets to airports, care centers, or funeral homes and assist with moving caskets.
  • Wash, vacuum, and clean vehicles to keep them presentable.
  • Fuel vehicles as necessary and follow safety guidelines and expenditure processes.
  • Maintain personal protective and transfer supplies, including cleaning products, in vehicles.
  • Identify vehicle engine or operating issues to management and drive vehicles for repair or inspection.

Benefits

  • Part-time associates working an average of 20 hours per week may be eligible for a 401(k).
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