Transfer Specialist (part-time)

SCI Shared Resources•Tumwater, WA

6d•Onsite

About The Position

The Transfer Specialist is responsible for the care, removal, and transport of deceased individuals. The role works with other team members to ensure compliance with processes and procedures, safely and courteously operates company vehicles, and keeps vehicles clean. A professional appearance and business suit are required when interacting with families; casual attire is appropriate for vehicle maintenance. The position performs first-call transfers in accordance with applicable local and state/provincial laws and company procedures. It follows chain-of-custody, paperwork, and identification procedures; coordinates with first responders and facility staff; and interacts sensitively and professionally with bereaved families. The role also enters event information into proprietary software, transports caskets, and assists with moving them. Vehicle responsibilities include cleaning and fueling vehicles, maintaining safety and expenditure procedures, keeping protective and transfer supplies stocked, reporting vehicle issues, and driving vehicles for repair or inspection. The role requires local travel, including travel to multiple locations, and work indoors or outdoors in all seasons and weather conditions. Scheduling may include nights, weekends, holidays, on-call rotations, and work beyond standard hours as business needs arise.

Requirements

High school diploma or equivalent.
Current state- or province-issued driver’s license with an acceptable driving record.
At least one year of work experience as a courier or driver; direct customer interaction is strongly preferred.
Ability to work a schedule that supports business needs, including weekends and nights.
Ability to work an on-call rotation on weekends, nights, and holidays.
Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally, and push or pull up to 200 pounds.
Basic computer skills.
Ability to drive in hazardous conditions, heavy traffic, and varying weather conditions.
Frequent standing for continuous periods, up to six hours per day, and frequent stair climbing to access buildings.
Manual dexterity for paperwork and use of calculators, computers, and phones.

Nice To Haves

Direct customer interaction experience is strongly preferred.

Responsibilities

Safely drive company-owned professional vehicles to perform first-call transfers in accordance with applicable laws and company policies and procedures.
Follow procedures for chain of custody, paperwork, and deceased identification.
Coordinate with first responders, coroners, hospital staff, and senior living facilities while accommodating their processes and procedures.
Interact courteously and professionally with bereaved family members during home transfers, showing sensitivity and minimizing conversation.
Follow company procedures when transferring soiled garments, bedding, or other materials, and leave a warm, courteous first impression.
Enter deceased event information into proprietary software according to company procedures.
Transport caskets to airports, care centers, or funeral homes and assist with moving caskets.
Wash, vacuum, and clean vehicles to keep them presentable; fuel vehicles as necessary.
Follow safety guidelines and expenditure processes.
Maintain personal protective and transfer supplies, including cleaning products, in vehicles.
Report vehicle engine or operating issues to management and drive vehicles for repair or inspection.