Transfer Specialist (part-time)
About The Position
The Transfer Specialist is responsible for the care, removal, and transport of deceased individuals. The role collaborates with team members to help ensure processes and procedures remain compliant. It also involves safely and courteously driving company-owned vehicles and maintaining their cleanliness. Professional business attire is required when interacting with families; casual attire is permitted for vehicle maintenance. The specialist performs first-call transfers in accordance with applicable local and state or provincial laws and company procedures, maintaining chain of custody, paperwork, and identification requirements. The role includes coordinating with first responders and facility staff, interacting sensitively with bereaved families, entering event information into proprietary software, transporting caskets, and assisting with their movement. Vehicle duties include cleaning and fueling vehicles, maintaining safety and expenditure procedures, keeping personal protective and transfer supplies stocked, and reporting operating issues to management. The specialist may drive vehicles for repair or inspection. Work takes place indoors and outdoors in all seasons, involves local travel, and may require work beyond standard hours.
Requirements
- High school diploma or equivalent.
- Current state- or province-issued driver's license with an acceptable driving record.
- Ability to work a schedule that supports business needs, including weekends and nights.
- Ability to work an on-call rotation on weekends, nights, and holidays.
- Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally, and push or pull up to 200 pounds.
- Ability to drive in hazardous conditions, heavy traffic, and inclement weather.
- Basic computer skills.
- Frequent, continuous standing for periods of up to 6 hours per day.
- Frequent stair climbing to access buildings.
- Manual dexterity for paperwork and use of calculators, computers, and phones.
- Ability to work indoors or outdoors in all seasons and weather conditions.
- Ability to travel locally, potentially up to 100%, using a company vehicle.
Nice To Haves
- At least one year of work experience as a courier or driver.
- Direct customer interaction experience is strongly preferred.
Responsibilities
- Safely drive company-owned professional vehicles to perform first-call transfers in accordance with applicable laws and company policies and procedures.
- Follow chain-of-custody, paperwork, and deceased-identification procedures.
- Coordinate with first responders, coroners, hospital staff, and senior living facility staff while accommodating their procedures.
- Interact courteously and professionally with bereaved families during home transfers, showing sensitivity and minimizing conversation.
- Follow company procedures for transferring soiled garments, bedding, and other materials, and provide a warm and courteous first impression.
- Enter deceased event information into proprietary software according to company procedures.
- Transport caskets to airports, care centers, or funeral homes and assist with moving caskets.
- Wash, vacuum, and clean vehicles to keep them presentable.
- Fuel vehicles as necessary and follow safety guidelines and expenditure processes.
- Maintain personal protective and transfer supplies, including cleaning products, in vehicles.
- Identify vehicle engine or operating issues to management and drive vehicles for repair or inspection.
Benefits
- Part-time associates working an average of 20 hours a week may be eligible for a 401(k).
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
