Transfer Specialist

SCI Shared Resources•San Diego, CA

10d

About The Position

The Transfer Specialist is responsible for the care, removal, and transport of deceased individuals. The role works with other team members to ensure processes and procedures remain compliant, safely and courteously drives company-owned vehicles, and maintains vehicle cleanliness. A professional appearance and business suit are required when interacting with families; casual attire is permitted for vehicle maintenance. The position performs first-call transfers, follows chain-of-custody and identification procedures, coordinates with first responders and facility staff, and interacts sensitively with bereaved families. It also handles transfer-related paperwork and software entry, transports caskets, and performs vehicle cleaning, fueling, supply maintenance, and issue reporting. Work takes place indoors and/or outdoors in all seasons and weather conditions, with local and/or multiple-location travel required. Local travel may reach 100% using a company vehicle. The role involves frequent standing for up to six hours per day, frequent stair climbing, and physical activity including lifting, pushing, and pulling. Working beyond standard hours may be necessary; the schedule must support business needs, including nights, weekends, holidays, and on-call rotations. Compensation is $20.00 per hour.

Requirements

High school diploma or equivalent.
Current state- or province-issued driver’s license with an acceptable driving record.
Ability to work a schedule that supports business needs, including nights and weekends.
Ability to work an on-call rotation on weekends, nights, and holidays.
Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally, and push or pull up to 200 pounds.
Ability to drive in hazardous conditions, heavy traffic, and varying weather conditions.
Basic computer skills.
Ability to stand frequently for continuous periods, up to six hours per day, and climb stairs frequently.
Ability to perform physical tasks involving lifting, pushing, pulling, and manual dexterity, including paperwork and use of calculators, computers, and phones.
Ability to travel locally, potentially up to 100%, using a company vehicle.

Nice To Haves

At least one year of work experience as a courier or driver.
Direct customer interaction experience is strongly preferred.

Responsibilities

Safely drive company-owned professional vehicles to perform first-call transfers in accordance with applicable laws and company policies and procedures.
Follow chain-of-custody, paperwork, and deceased-identification processes.
Coordinate with first responders, Coroner, hospital staff, and senior living facility staff while accommodating their procedures.
Interact courteously and professionally with bereaved family members during home transfers, showing sensitivity and minimizing conversation.
Follow procedures for transferring soiled garments, bedding, and other materials, and leave a warm and courteous first impression.
Enter deceased-event information into proprietary software according to company procedures.
Transport caskets to airports, care centers, or funeral homes and assist with moving caskets.
Wash, vacuum, and clean vehicles to keep them presentable.
Fuel vehicles as necessary and follow safety guidelines and expenditure processes.
Maintain personal protective and transfer supplies, including cleaning products, in vehicles.
Report vehicle engine or operating issues to management and drive vehicles for repair or inspection.