Transfer Specialist

SCI Shared Resources • Dallas, TX

9d • Onsite

About The Position

The Transfer Specialist is responsible for the care, removal, and transportation of deceased individuals. The role works with other team members to help ensure processes and procedures remain compliant. The specialist safely and courteously drives company-owned vehicles, maintains their cleanliness, and follows the company dress code: business attire when interacting with families and casual attire for vehicle maintenance.

The position includes first-call transfers, coordination with first responders and facility staff, completion of transfer documentation, transportation of caskets, and vehicle upkeep. It requires local travel, work in varied weather and indoor or outdoor settings, and schedule flexibility to meet business needs, including on-call rotations.

Requirements

• High school diploma or equivalent.
• Current state- or province-issued driver's license with an acceptable driving record.
• Basic computer skills.
• Ability to work a schedule that supports business needs, including weekends and nights.
• Ability to work an on-call rotation on weekends, nights, and holidays.
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally, and push or pull up to 200 pounds.
• Ability to drive in hazardous conditions, heavy traffic, and varied weather.
• Ability to travel locally, potentially up to 100%, using a company vehicle.
• Ability to work indoors or outdoors during all seasons and weather conditions.
• Ability to stand for frequent, continuous periods of up to six hours per day and frequently climb stairs.
• Manual dexterity for paperwork and use of calculators, computers, and phones.
• Ability to lift, push, and pull up to 75 pounds.
• Ability to work beyond standard hours as needed.
• At least one year of work experience as a courier or driver; direct customer interaction is strongly preferred.

Nice To Haves

• Direct customer interaction experience as a courier or driver is strongly preferred.

Responsibilities

• Safely drive company-owned professional vehicles to perform first-call transfers in accordance with applicable local and state or provincial laws and company policies and procedures.
• Follow chain-of-custody, paperwork, and deceased-identification procedures.
• Cooperate with first responders, coroners, hospital staff, and senior living facility staff, accommodating their processes and procedures.
• Interact courteously and professionally with bereaved family members during home transfers, show sensitivity to the environment, and minimize conversation.
• Follow company procedures for transferring soiled garments, bedding, and other materials, leaving a warm and courteous first impression.
• Enter deceased event information into proprietary software according to company procedures.
• Transport caskets to airports, care centers, or funeral homes and assist with moving caskets.
• Wash, vacuum, and clean vehicles to keep them presentable; fuel vehicles as necessary.
• Follow safety guidelines and expenditure processes.
• Maintain personal protective and transfer supplies, including cleaning products, in vehicles.
• Identify vehicle engine or operating issues to management and drive vehicles for repair or inspection.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED