Transcon Agent

Expeditors • Kansas City, MO

9d

About The Position

The Transcon Agent supports the timely, accurate movement and handling of freight. The role coordinates shipments with customers, tracks and traces files, maintains operational data and documentation, supports billing and delivery, and helps ensure compliance and service standards. The position also contributes to strong supplier relationships and follows customer procedures and internal operating practices.

Requirements

• 6 months to 1 year of related experience and/or training, or an equivalent combination of education and experience.
• Effective interpersonal skills, including the ability to listen, comprehend, and communicate clearly and concisely to obtain positive results.
• Proactive approach and strong organizational skills.
• Good computer skills, including Excel and Word.
• Fluent in English.

Nice To Haves

• Understanding of the ocean documentation process.
• Hazardous Materials certification.

Responsibilities

• Ensure smooth and timely freight process flow.
• Ensure accurate and timely data entry into the operational system.
• Track and trace Transcon files and reporting.
• Ensure accurate and timely client and vendor billing.
• Ensure freight delivery and timely clearance when applicable.
• Interact with customers to arrange shipments in accordance with customer service standards.
• Contribute to and maintain good relationships with suppliers.
• Maintain compliance at all times.
• Communicate across the network and respond promptly to emails and requests.
• Meet KPI standards in accordance with company policy.
• Understand customer procedures and maintain updated internal DLSOPs.

Benefits

• Paid vacation, holiday, and sick time.
• Medical health plan.
• Life insurance.
• Employee stock purchase plan.
• Training and personnel development program.
• Growth opportunities within the company.
• Employee referral program.
• Bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed