Transcon Agent

Expeditors•Peabody, MA

11d•$19 - $23

About The Position

The Transcon Agent supports the movement of freight by coordinating shipment processes, maintaining operational data and tracking files, and arranging shipments with customers. The role also supports accurate billing, delivery and clearance, supplier relationships, regulatory compliance, and service and KPI standards. The position requires related experience or an equivalent combination of education and experience, effective interpersonal and organizational skills, computer proficiency, and fluency in English. Knowledge of ocean documentation is a plus, and hazardous materials certification is preferred. Pay is $19.00–$23.00 per hour, based on experience.

Requirements

6 months to 1 year of related experience and/or training, or an equivalent combination of education and experience.
Effective interpersonal skills, including the ability to listen, comprehend, and communicate clearly and concisely to obtain positive results.
Proactive approach and strong organizational skills.
Good computer skills, including Excel and Word.
Fluent in English.

Nice To Haves

Understanding of the ocean documentation process.
Hazardous Materials certification.

Responsibilities

Ensure smooth and timely freight process flow.
Ensure accurate and timely data entry into the operational system.
Track and trace Transcon files and provide reporting.
Ensure accurate and timely client and vendor billing.
Ensure freight delivery and timely clearance when applicable.
Interact with customers to arrange shipments in accordance with customer service standards.
Contribute to and maintain good relationships with suppliers.
Meet compliance requirements at all times.
Communicate across the network and respond promptly to emails and requests.
Meet KPI standards in accordance with company policy.
Understand customer procedures and maintain updated internal DLSOPs.