Training Manager - Memphis, TN

Military Spouse Corporate Career Network•Memphis, TN

2d•Onsite

About The Position

DHL Supply Chain is hiring a Training Manager in Memphis, Tennessee, to administer and facilitate training and development programs for Team Members in accordance with corporate, OSHA, and legislative guidelines. The role supports Team Members and ensures processes are documented to satisfy company, regulatory, and corporate requirements. The Training Manager manages the Regional Training Center’s training calendar, programs, events, records, metrics, and budget. The role coordinates onboarding and other organizational training with recruiting, operations, functional support teams, and safety partners. It also provides leadership and coaching to training supervisors and keeps business leaders and campus partners informed about training center activity, throughput, issues, and concerns. The organization describes its environment as business casual, with a focus on teamwork, associate development, training, and continuous improvement. The position is on-site in Memphis, TN.

Requirements

Bachelor’s degree or equivalent work experience.
At least 3 years of experience in a supervisor or management role.

Nice To Haves

At least 3 years of experience in the logistics or manufacturing industry.

Responsibilities

Administer and facilitate training and development programs in accordance with corporate, OSHA, and legislative guidelines.
Support Team Member activities and ensure processes are documented to meet company, regulatory, and corporate requirements.
Develop, maintain, and publish the annual Training Center training calendar.
Facilitate HS&E, MHE, CSCS, onboarding best practices, and other key organizational training programs.
Develop and update internal training procedures, materials, manuals, and user guides to meet corporate onboarding requirements.
Plan, schedule, and coordinate training events for campus locations, including start-ups.
Use learning technologies to manage Training Center growth and development.
Assess ongoing training needs using various formats.
Work with the Campus Field Safety Manager on relevant safety changes or initiatives.
Develop, track, and report training-effectiveness metrics for the Regional Training Center.
Ensure systems are in place to maintain and manage training records.
Maintain financial allocation documentation for training invoicing and coordinate and manage the weekly allocation/reclassification process.
Work with recruiting, operations, and functional support teams to ensure effective delivery of weekly onboarding training.
Lead and coach training supervisors in Safety, Quality, and CSCS Foundations training.
Build and maintain working relationships with the Learning and Development Team, local operations management, HR, and recruiting teams to support quality training and resolve issues.
Provide quarterly updates to business leaders and campus business partners on training center activity, throughput, issues, and concerns.
Oversee the Training Center financial budget.