Training and Internship Manager

Thrive Behavioral Health•Warwick, RI

5d•Onsite

About The Position

Thrive Behavioral Health is hiring an agency-wide, full-time, non-exempt Training and Internship Manager based in Warwick, Rhode Island. The role coordinates, delivers, and supports employee training and professional development across the organization, and maintains the internship program by ensuring intern placements across departments. It ensures staff and interns receive required onboarding, compliance, clinical, and safety training while maintaining adherence to regulatory and accreditation standards. The manager works closely with Human Resources, clinical leadership, and program managers to foster continuous learning and excellence. The schedule is Monday through Friday on the first shift. Salary starts at $70,000 annually. Thrive Behavioral Health provides mental health and substance use services through programs including adult mental health, youth and family, substance use, housing, teen and young adult, court-ordered, and crisis behavioral health services. The organization has more than a dozen locations across Rhode Island and more than 300 employees. The position includes coordinating and facilitating employee orientation and training; managing the Learning Management System and training records; serving as an instructor for required safety and emergency-response training; supporting continuing education and regulatory compliance; assisting with HR onboarding and engagement activities; and maintaining internship relationships and placements. The role may also involve other duties assigned by management.

Requirements

Bachelor's degree in Social Work, Human Services, Psychology, Education, or a related field.
Experience coordinating and delivering adult education or workforce training.
Strong organizational, communication, presentation, and interpersonal skills, with the ability to work collaboratively across departments.
Proficiency with Microsoft Office Suite and other learning and training technologies.
Current or ability to obtain instructor certification in CPR/First Aid/AED and Safety-Care by QBS.
Valid driver's license and automobile insurance meeting Rhode Island minimum standards, or the ability to obtain necessary transportation to perform job responsibilities.

Nice To Haves

Previous or current clinical licensure, such as LCSW, LICSW, LMHC, or equivalent.
Experience coordinating and delivering adult education or workforce training in a behavioral healthcare setting.
Experience administering a Learning Management System (LMS).
Knowledge of CCBHC standards, Rhode Island BHDDH regulations, and behavioral health compliance requirements.

Responsibilities

Coordinate, schedule, and facilitate new employee orientation and ongoing staff training programs.
Administer and maintain the organization's Learning Management System (LMS), including course assignments, completion tracking, reporting, and user support.
Serve as a certified instructor for CPR/First Aid/AED, Safety-Care by QBS, and other required organizational trainings.
Identify training needs and coordinate additional educational opportunities to support organizational and regulatory requirements.
Assist with administration, documentation, tracking, and reporting of Continuing Education Units (CEUs) for staff and licensed professionals.
Ensure training programs and records comply with CCBHC standards, Rhode Island BHDDH regulations, and applicable accreditation and licensing requirements.
Monitor employee training compliance and collaborate with supervisors to ensure timely completion of mandatory training.
Develop, update, and maintain training materials, instructional resources, policies, and training documentation.
Support Human Resources operations by coordinating onboarding, assisting with employee engagement programs, ensuring compliance with HR policies and procedures, and contributing to departmental projects and other initiatives.
Collaborate with leadership to evaluate training effectiveness, recommend improvements, and support workforce development initiatives.
Serve as the primary liaison between interns, supervisors, colleges and universities, and community partners.
Support and monitor intern progress, performance, evaluations, and completion of academic requirements.
Develop and maintain internship partnerships and identify opportunities to strengthen and expand the program.
Perform other duties as assigned.

Benefits

Three weeks of vacation to start, increasing to four weeks after two years of employment.
10 sick days per year.
One floating day.
Birthday off.
11 paid holidays.
Paid lunch.
Low-deductible medical insurance plan.
Dental insurance available for as low as $0 per month.
Vision insurance.
Company-paid life insurance worth twice annual salary, plus long-term disability.
401(k) with a 2% company match.
Optional Aflac, additional life insurance, and pet insurance.
Employee Assistance Program.
Healthtrax gym discount.
Employee referral bonuses.
Benefits eligibility for employees scheduled to work 20 hours per week or more; time-off balances are prorated for part-time employees.