Training and Development Manager

Allied Universal • New York, NY

3d • $110,000 - $130,000 • Onsite

About The Position

Allied Universal is seeking a Training & Development Manager to support a corporate security program for a Global Tech Client in NYC. The role develops, delivers, and maintains training programs to strengthen security officer readiness, consistency, and professional development across multiple locations. The manager partners with operational and client leadership to identify training needs, maintain On-the-Job Training (OJT) standards, facilitate scenario-based learning, track training compliance, and strengthen security operations.

Requirements

• Associate's or Bachelor's degree in Criminal Justice, Education, Organizational Development, or a related field.
• Previous experience in a training, Field Training Officer (FTO), or supervisory role within corporate or contract security.
• Experience delivering structured training or On-the-Job Training (OJT) in a field environment.
• Strong written, verbal, and presentation skills.
• Ability to work independently, manage multiple priorities, and coordinate activities across multiple locations.
• Proficiency with Windows, macOS, Microsoft Teams, Slack, and related business communication platforms.
• Valid security guard license or ability to obtain required licensing for applicable jurisdictions.

Nice To Haves

• Experience developing curricula, training programs, or scenario-based exercises.
• Security operations, military, or law enforcement experience.
• Experience with learning management systems, training data tools, or security management platforms.
• Experience facilitating group training or tabletop exercises.
• Experience working in client-contractor or professional services environments.
• Relevant certifications such as ASIS CPP, ATD, FEMA, First Aid, CPR, or AED.

Responsibilities

• Develop and maintain standardized OJT programs, training materials, and documentation.
• Train and support personnel responsible for OJT delivery and new-hire readiness.
• Develop and facilitate scenario-based training and tabletop exercises covering security incidents, emergencies, access control, and operational risks.
• Use training technology to assign learning, evaluate results, and address identified skill gaps.
• Coordinate remedial or supplemental training following incidents or identified development needs.
• Monitor required training, licensing, certifications, and completion records.
• Maintain training records and provide compliance and readiness reporting to operational and client leadership.
• Promote consistent security knowledge, equipment familiarity, and emergency-response readiness across assigned locations.

Benefits

• Medical, dental, vision, basic life, AD&D, retirement plan, and disability insurance.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation accrues at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree