Training and Internship Manager

THRIVE BEHAVIORAL HEALTH INC•Warwick, RI
•Onsite

About The Position

The Training and Internship Manager coordinates, delivers, and supports employee training and professional development across Thrive Behavioral Health. The role maintains the internship program and coordinates intern placements across departments. It ensures employees and interns receive required onboarding, compliance, clinical, and safety training while supporting adherence to regulatory and accreditation standards. The manager works closely with Human Resources, clinical leadership, and program managers to foster continuous learning and organizational excellence. This is an agency-wide, full-time, non-exempt position based in Warwick, Rhode Island, with a Monday–Friday, first-shift schedule. The salary starts at $70,000 annually. Thrive Behavioral Health is a Certified Community Behavioral Health Clinic serving Kent County, with more than a dozen locations across Rhode Island and more than 300 employees. Its services include adult mental health, youth and family, substance use, housing, teen and young adult, court-ordered, and crisis behavioral health programs.

Requirements

  • Bachelor's degree in Social Work, Human Services, Psychology, Education, or a related field.
  • Experience coordinating and delivering adult education or workforce training; behavioral healthcare experience is preferred.
  • Strong organizational, communication, presentation, and interpersonal skills, with the ability to collaborate across departments.
  • Proficiency with Microsoft Office Suite and other learning and training technologies.
  • Current or ability to obtain instructor certification in CPR/First Aid/AED and Safety-Care by QBS.
  • Valid driver's license and automobile insurance meeting Rhode Island minimum standards, or the ability to obtain necessary transportation to perform the job responsibilities.
  • Ability to stand, walk, and move throughout training sessions for extended periods; demonstrate and participate in Safety-Care by QBS physical intervention techniques and CPR, First Aid, and AED procedures; kneel, bend, lift, and assist participants; and lift and carry training equipment weighing up to 25 pounds.

Nice To Haves

  • Previous or current clinical licensure, such as LCSW, LICSW, LMHC, or equivalent.
  • Experience administering a Learning Management System (LMS).
  • Knowledge of CCBHC standards, Rhode Island BHDDH regulations, and behavioral health compliance requirements.

Responsibilities

  • Coordinate, schedule, and facilitate new employee orientation and ongoing staff training programs.
  • Administer and maintain the Learning Management System (LMS), including course assignments, completion tracking, reporting, and user support.
  • Serve as a certified instructor for CPR/First Aid/AED, Safety-Care by QBS, and other required organizational trainings.
  • Identify training needs and coordinate additional educational opportunities to support organizational and regulatory requirements.
  • Assist with administration, documentation, tracking, and reporting of Continuing Education Units (CEUs) for staff and licensed professionals.
  • Ensure training programs and records comply with CCBHC standards, Rhode Island BHDDH regulations, and applicable accreditation and licensing requirements.
  • Monitor employee training compliance and work with supervisors to ensure timely completion of mandatory training.
  • Develop, update, and maintain training materials, instructional resources, policies, and training documentation.
  • Support Human Resources operations by coordinating onboarding, assisting with employee engagement programs, ensuring compliance with HR policies and procedures, and contributing to departmental projects and other initiatives.
  • Collaborate with leadership to evaluate training effectiveness, recommend improvements, and support workforce development initiatives.
  • Serve as the primary liaison between interns, supervisors, colleges and universities, and community partners.
  • Support and monitor intern progress, performance, evaluations, and completion of academic requirements.
  • Develop and maintain internship partnerships and identify opportunities to strengthen and expand the program.
  • Perform other duties as assigned.

Benefits

  • Three weeks of vacation to start, increasing to four weeks after two years of employment.
  • 10 sick days per year.
  • One floating day.
  • Birthday off.
  • 11 paid holidays.
  • Paid lunch.
  • Low-deductible medical insurance plan.
  • Dental insurance available at a cost as low as $0 per month.
  • Vision insurance.
  • Company-paid life insurance worth twice annual salary, plus long-term disability.
  • 401(k) with a 2% company match.
  • Optional Aflac, additional life insurance, and pet insurance.
  • Employee Assistance Program.
  • Healthtrax gym discount.
  • Employee referral bonuses.
  • Benefit eligibility for employees scheduled to work 20 hours per week or more; time-off balances are prorated for part-time employees.
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