TRAINING ADMINISTRATIVE SUPPORT ANALYST

Goodwill Southeast Georgia•Savannah, GA

1d•$22 - $24

About The Position

The Training Administrative Support Analyst supports the planning, coordination, and execution of organizational training programs. The position manages schedules, logistics, records, and reporting to help ensure the smooth daily operation of training initiatives, while providing customer service to trainees, instructors, and internal partners. The role maintains accurate data, supports credentialing and scholarship programs, and partners with cross-functional departments to strengthen workforce development efforts and support Goodwill Southeast Georgia’s mission and operational goals.

Requirements

High school diploma.
Three or more years of administrative support experience.
Strong organizational, time-management, and multitasking skills.
Proficiency in Microsoft Office Suite.
Experience using learning management systems (LMS).
Excellent written and verbal communication skills.
High attention to detail and commitment to data accuracy.
Strong customer service orientation and ability to support diverse audiences.
Ability to work independently and collaboratively across departments.
Valid driver’s license and ability to be insured under the company’s vehicle insurance policy.

Nice To Haves

Administrative support experience in a training, HR, or workforce development environment.
Previous Goodwill experience in Mission Services or Operations.

Responsibilities

Manage and maintain training calendars and coordinate internal and external training activities.
Organize and support training events and workshops, including venue scheduling, catering, equipment, and materials.
Coordinate credentialing and scholarship programs, ensuring accurate tracking and timely communication.
Maintain accurate training records, databases, and documentation.
Generate reports tracking training participation, completion, and outcomes.
Provide responsive customer service to trainees, instructors, and internal stakeholders.
Assist with developing, updating, and distributing training materials and resources.
Maintain a comprehensive calendar of training-related activity.
Partner with Marketing, Human Resources, Information Technology, and other support departments to integrate training into key organizational functions.
Identify opportunities to improve training operations and processes.
Complete related duties as assigned to accomplish organizational goals.