Training Support Analyst

The University of New Mexico•Albuquerque, NM

19h•Onsite

About The Position

The Training Support Analyst is an integral member of the Center for Development and Disability (CDD) Early Childhood Learning Network, working with the CDD Home Visiting team and Early Childhood Network/FIT team to support statewide professional development for New Mexico’s home visiting and early intervention systems. The position coordinates the planning, implementation, and ongoing support of virtual, in-person, and online trainings. It manages training logistics, registration workflows, participant communications, training materials, and learning platforms; conducts pre-session technical checks; and provides real-time support to trainers and participants during live sessions. The role also monitors attendance and continuing education requirements, troubleshoots technical and access issues, maintains accurate training records, and assists with data collection, documentation, and contract reporting. It documents technical issues, identifies recurring challenges, and recommends improvements to training processes and participant support. The position calls for sound judgment, attention to detail, independence in managing multiple activities within established timelines and funding requirements, strong organization and communication skills, and the ability to manage competing priorities. The successful applicant collaborates with diverse constituencies across New Mexico and contributes to a professional, inclusive, and responsive team environment. The role is based at the CDD in Albuquerque and requires local travel and occasional in-state travel, including overnight stays. A valid New Mexico driver’s license and successful completion of the UNM Driver Safety Course upon hire are required.

Requirements

High school diploma or GED.
At least 5 years of experience directly related to the duties and responsibilities; qualifying education above the minimum may substitute for experience on a year-for-year basis.
Excellent organizational skills and the ability to manage competing priorities and deadlines.
Strong interpersonal communication and the ability to respond effectively to trainers, participants, and statewide partners.
Ability to work collaboratively with diverse constituencies and contribute to a professional, inclusive, and responsive team environment.
Valid New Mexico driver’s license.
Successful completion of the UNM Driver Safety Course upon hire.
Ability to travel in town and occasionally in state, including overnight stays.

Nice To Haves

Experience working effectively with UNM or university purchasing protocols and systems specific to tagged equipment.
Experience in meeting and event logistics.
Mastery of Microsoft Office Suite and Adobe Programs.
Ability to administer and track UNM or university purchases and inventory.
Experience supporting training and end-user technical assistance.

Responsibilities

Coordinate the planning, implementation, and ongoing support of virtual, in-person, and online trainings.
Manage training logistics, registration workflows, participant communications, training materials, and learning platforms.
Conduct pre-session technical checks and provide real-time support to trainers and participants during live sessions.
Monitor attendance and continuing education requirements.
Troubleshoot technical and access issues and maintain accurate training records.
Assist with data collection, documentation, and contract reporting.
Document technical issues, identify recurring challenges, and recommend improvements to training processes and participant support.
Manage multiple activities independently within established timelines and funding requirements.
Work collaboratively with diverse constituencies across New Mexico.