Administrative and Technology Support Analyst

CGI • Plymouth Meeting, PA

4d

About The Position

Bring organizational skills and curiosity about technology to a role supporting a global life sciences compliance team. Help colleagues and external partners navigate systems and supplier processes, support testing and integrations, and use approved AI tools to improve daily work. The role involves varied responsibilities and collaboration with business, compliance, and technology teams, with opportunities to learn new platforms and improve the user experience. It can be performed near any CGI office on the East Coast.

Requirements

• Relevant experience in administrative operations, business analysis, technology support, supplier coordination, or a related role.
• Ability to learn unfamiliar systems, work across multiple platforms, and guide others through processes.
• Clear written and verbal communication with internal teams and external partners.
• Strong organization, attention to detail, prioritization, and follow-through.
• Working knowledge of the SDLC and ability to collaborate with BT teams.
• Ability to support UAT, document issues, and communicate results.
• Comfort using AI tools to improve daily work and support adoption.
• Adaptability and willingness to take ownership of evolving responsibilities.

Responsibilities

• Guide users and external partners across systems, including platforms owned by other teams, and coordinate issue resolution.
• Support supplier onboarding, renewals, procurement, and due diligence across Privacy, Compliance, Pharmacovigilance, and BT.
• Maintain supplier and agreement records, compliance documents, and training tracking; follow up on outstanding actions.
• Support user acceptance testing (UAT) for business platforms and surveys by executing tests, documenting results, reporting issues, and retesting fixes.
• Assist with integrations, requirements, stakeholder coordination, and workflow and data handoff validation.
• Work with Business Technology (BT) across the software development life cycle (SDLC), supporting requirements, testing, deployment, and maintenance.
• Use approved AI tools to improve daily processes and guide adoption within privacy and security requirements.
• Maintain SharePoint, work instructions, and quick guides; support low-code applications and team handoffs.
• Assist with privacy assessments, compliance reporting, audit actions, and evolving administrative and technology needs.

Benefits

• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and Wellbeing programs

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed