Technology Administrative Support

Gateway Church•Southlake, TX

About The Position

The Technology Administrative Support role provides administrative and coordination support for Gateway Church’s Technology department and its leadership. This part-time, permanent position manages departmental processes such as purchase requisitions, check requests, expense reports, invoices, and billing within the approved threshold. It also maintains hardware and software asset records, supports procurement tracking, budget reconciliation, department documentation, scheduling, and recurring reporting. The role helps with support triage and equipment logistics, maintains confidentiality of Team Member, system, and access information, and follows Gateway’s access and retention policies. The position serves at weekend services and churchwide events as required by the ministry calendar. As a Gateway Church team member, the employee is expected to support, recruit, and develop Serve Team members and serve alongside the broader team as ministry and organizational needs arise. Employment requires being a Gateway Church member or becoming one upon employment.

Requirements

High school diploma or equivalent.
Two or more years of administrative experience.
Clear passion for Jesus and a strong biblical foundation.
Strong organizational skills and ability to manage many moving parts and priorities.
Detail-oriented, with strong follow-through on purchasing, records, and ticket routing.
Working familiarity with technology terminology, hardware, and software licensing concepts.
Proficient written and verbal communication skills.
Ability to handle system, access, and Team Member information with discretion.
Ability to work independently without constant supervision.
Strong time-management skills.
Proficiency in Microsoft Office and ability to learn and use new software and systems.
Must be a member or become a member of Gateway Church upon employment.

Nice To Haves

Experience supporting a technology, IT, or operations department.
Prior experience in a church or nonprofit environment.

Responsibilities

Provide day-to-day administrative and coordination support to the Technology department and Technology leadership.
Handle purchase requisitions, check requests, expense reports, invoices, and departmental billing within the approved threshold.
Maintain hardware and software asset records, including inventory, device assignments, licensing, and subscription renewal dates.
Route procurement requests to the Vendor and Contract Specialist in Team Resources and track them through approval, ordering, and delivery.
Support budget tracking and reconciliation for the Operations Manager.
Maintain department records, documentation, filing, and standard operating procedures.
Coordinate scheduling for department meetings, vendor appointments, and project checkpoints.
Prepare recurring reports for the Operations Manager.
Maintain confidentiality of Team Member, system, and access information and follow Gateway’s access and retention policies.
Be present and serve at weekend services and churchwide events as the ministry calendar requires.
Support, recruit, and develop Serve Team members and serve alongside the broader team as ministry and organizational needs arise.
Perform other duties as assigned.