Administrative Support
About The Position
The Office Assistant performs administrative functions according to clinic office procedures at Anaheim Comprehensive Treatment Center, an outpatient opioid treatment program. Duties may include answering telephones, bookkeeping, billing, typing or word processing, operating office machines, and filing. The role may also provide front-desk coverage during peak hours or when primary staff are unavailable, assist with patient enrollment and insurance or billing reports, and support patient drug testing procedures as needed. This is a full-time position with 37 scheduled hours per week: Monday through Friday, 4:55 AM–1:15 PM, and Saturday, 6:00 AM–9:30 AM. The stated California hourly compensation range is $21.00–$25.00.
Requirements
- High school diploma or equivalent.
- Previous administrative experience in a healthcare setting.
- Comfort working in an opioid treatment program (OTP) or recovery environment.
- Skills answering phones, greeting patients, and providing front-desk support.
- Experience with billing processes, patient check-in, and appointment scheduling.
- Proficiency with computer systems, word processing, and basic data entry.
- Familiarity with office equipment and general clerical duties, including scanning, faxing, and filing.
- Strong organizational skills, attention to detail, and ability to multitask.
- Professional and courteous communication skills in person, by phone, and in writing.
- Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations.
- Dependable, team-oriented mindset focused on supporting clinical staff and patients.
Responsibilities
- Perform general administrative tasks in accordance with clinic office procedures.
- Answer telephones and perform billing, typing or word processing, office machine operation, and filing as assigned.
- Cover front-desk duties during peak hours or when primary staff are unavailable.
- Sort, organize, and maintain office records.
- Assist with new patient enrollments as necessary.
- Assist with insurance and billing reports as necessary.
- May assist with patient drug testing procedures.
- Perform other duties as assigned.
Benefits
- Semi-annual bonus program.
- Medical, dental, and vision insurance.
- Competitive 401(k) plan.
- Paid vacation and sick time.
- Early morning hours offering work/life balance.
- Opportunity for growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
